Human Resources Administrator

Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com.

Job Description:

About Fluence
Fluence, a Siemens and AES company, is the leading global energy storage technology solutions and services company that combines the agility of a fast-growing technology company with the expertise, vision, and financial backing of two industry powerhouses. Building on the pioneering work of AES Energy Storage and Siemens energy storage, Fluence’s goal is to create a more sustainable future by transforming the way we power our world. The company offers proven energy storage technology solutions designed to address the diverse needs and challenges of customers in a rapidly transforming energy landscape, providing design, delivery, and integration in over 160 countries. Fluence works closely with customers as trusted advisors throughout their journey and provides advisory, financing, and project lifecycle services.

Position Summary:
The HR Administrator will play a pivotal role in driving the success of our HR operations by owning recurring administrative processes and ensuring data accuracy across the employee lifecycle. Moving beyond basic coordination, this role requires an understanding of how HR operational excellence impacts the broader organization. The successful candidate will proactively identify and resolve discrepancies, recommend process improvements, and manage critical workflows involving payroll, onboarding, vendor management, and employee experience.

Major Duties and Responsibilities

• Review HR operational and payroll data for completeness and accuracy, ensuring monthly payroll cycles are completed accurately and on schedule.
• Identify payroll or onboarding discrepancies and proactively coordinate resolution with internal stakeholders and external vendors.
• Monitor recurring operational activities, taking ownership of the outcomes and escalating complex issues appropriately.
• Recommend process improvements to increase operational efficiency and enhance the employee experience.
• Maintain, update, and improve HR operational procedures and documentation to ensure organizational consistency.
• Manage employee onboarding and payroll readiness workflows, including employment documentation, onboarding tickets, orientation, and pre-start readiness.
• Assist with onboarding and knowledge sharing for new HR team members.
• Own the tracking and coordination of employee-related payments and travel expenses, collaborating closely with Finance to ensure timely processing.
• Manage HR/admin vendors and recurring operational matters independently, including invoice tracking, reconciliation, service renewals, and ongoing communication.
• Support global mobility and business travel logistics for employees and senior stakeholders, ensuring compliance with visa-related documentation and alignment with executive assistants.
• Coordinate recruitment administration, employee team-building activities, internal initiatives, and local workshops.
• Oversee office administration workflows, coordinating directly with landlords, travel agencies, insurers, and other service providers.

Qualifications

• 2–4 years of experience in HR administration, HR operations, office administration, or a similar role.
• Proven ability to analyze issues, exceptions, or discrepancies and recommend effective solutions.
• Strong attention to detail with explicit accountability for the quality and accuracy of work products.
• High degree of autonomy and reliability; capable of owning recurring timelines, follow-ups, and documentation rather than just executing assigned tasks.
• Comfortable coordinating and communicating effectively with HR, Finance, employees, candidates, external vendors, and cross-functional stakeholders.
• Hands-on approach with the flexibility to support operational HR initiatives and administrative responsibilities.
• Good communication skills in English and Chinese.

Preferred Experience

• Experience working directly with payroll vendors, HR/admin vendors, or managing complex employee-related data.
• A track record of identifying operational bottlenecks and implementing process improvements.

Required Education

• Bachelor’s degree required in Human Resources, Business Administration, or a related field (or equivalent practical experience).

Our Culture

At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.

Unleash Voices

We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress.

Customer Fluent

Our customers are at the heart of everything we do. We’re committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.

Infinite Impact

We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.

All In

We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.