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Channel Ticketing Specialist

Role overview

Qualifications

  • 2+ Years of prior relevant experience in Architics or equivalent training
  • 2+ Years of prior relevant experience in hospitality industry
  • Have an Associate's Degree - Preferred
  • 6+ Months of prior relevant experience working with any ticketing system - Preferred

Responsibilities

  • Maintain and monitor the size of ticket blocks, ticket prices, and inventory of all ticket outlets
  • Maintain functionality, content, marketing promotions on all property websites
  • Monitor functionality of systems and interfaces for all ticketing operations and advise management
  • Perform event programming: Event building, ticket types, hold classes, ticket templates, etc.

Key facts

Hard skills

Other skills

  • Hospitality
  • Teamwork
  • Communication
  • Time Management

About the company

MGM Resorts International logo

MGM Resorts International

Hospitality (Hotels & Restaurants)

The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service. We are actively expanding our presence globally, with potential developments in a number of domestic and international markets. At MGM Resorts International, we are all striving together to deliver an enticing blend of entertainment to every corner of the world. Many of our resorts are located in Las Vegas. Las Vegas features three of the largest convention centers in the U.S., spectacular entertainment, attractions, shopping, ​and world-famous resorts. Whether dancing fountains, incredible stage productions, casino action, museums or natural attractions such as Lake Mead, Vegas offers something for everyone. A stroll down our streets takes you around the globe, with recreations like climbing to the top of the Eiffel Tower or taking a Venetian gondola ride. From shimmering resort pools and spa rejuvenation to nonstop nightlife, Las Vegas promises an unforgettable career destination. With all of our unique and spectacular resorts and casinos, MGM Resorts International has a world of opportunities for you to discover excitement and rewards as you provide our guests with a wonderful and memorable experience. Take a closer look at our properties. We think you'll find an opportunity that's right for you. The 81,000 global employees of MGM Resorts are proud to be recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®. At MGM Resorts, we know the importance of respecting each other’s differences. We endeavor to embrace and leverage our diversity to achieve best-in-class experiences and cultivate stronger ties with our employees, guests, suppliers and community partners. We are committed to taking strong and principled stands on issues of equality and aim to better unify our world.

Company details

Company typeXLarge
IndustryHospitality (Hotels & Restaurants)
Company size10001

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Job description

US, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

It is the primary responsibility of the Channel Ticketing Specialist to accurately maintain all aspects of the Archtics/Ticketmaster event programming. Supports the property box offices and show partners with their programming in a timely and courteous manner.


THE STARTING RATE: $21.00 Hourly


THE DAY-TO-DAY:

  • Maintain and monitor the size of ticket blocks, ticket prices, and the inventory of all ticket outlets.
  • Maintain functionality, content, marketing promotions on all property websites.
  • Monitor functionality of systems and interfaces for all ticketing operations and advise management.
  • Conduct random shops of all channels to ensure rate integrity and competitive set as required.
  • Monitor available inventory and advise management of potential revenue opportunities, and recommended allocation changes.
  • Assist in development, daily preparation, and communication of all managerial reports used for tracking, analysis, and monitoring of ticketing.
  • Perform event programming: Event building, ticket types, hold classes, ticket templates, confirmation templates, service fees, promotion and wholesaler inventory, allocations and creation of internet links.

THE IDEAL CANDIDATE:

  • Has 2+ Years of prior relevant experience in Architics or an equivalent of training and experience
  • Has 2+ Years of prior relevant experience in hospitality industry
  • Work varied shifts, to include weekends and holidays
  • Have an Associate's Degree - Preferred
  • Has 6+ Months of prior relevant experience working with any ticketing system - Preferred
  • Experience in Entertainment and/or Ticket Office - Preferred

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally. 
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.  
  • Free parking on and off shift. 
  • Health & Income Protection benefits (for eligible employees). 
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community. 

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16183

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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