Strategic Account Manager, Federal Government Healthcare

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.

PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

Strategic Account Manager, Federal Government Healthcare

Remote | Western US Territory | Approximately 50% Travel

Own and grow a $1.5M-$2.5M portfolio of federal government accounts across the Western part of the United States.

PartsSource is seeking a strategic, quota-carrying Account Manager to drive retention, expansion, and long-term customer value within federal government. This role combines strategic account management, executive relationship development, and complex government procurement sales within a leading healthcare technology organization.

You'll partner with procurement, operations, finance, and executive stakeholders to deliver solutions that improve equipment uptime, operational efficiency, compliance, and budget performance. Success in this role requires strong consultative selling skills, experience navigating government purchasing processes, and the ability to grow business across multi-site institutional customers.

Why Join PartsSource?

• Manage an existing portfolio of strategic state government accounts with significant growth opportunity
• Sell healthcare technology, software-enabled services, and mission-critical equipment management solutions that support healthcare and public sector operations.
• Competitive compensation, incentive opportunities, equity participation, and comprehensive benefits
• Join a high-growth, Bain Capital-backed healthcare technology company serving more than 5,000 hospitals and 15,000 clinical sites nationwide

Territory Coverage: Western US

About The Job Opportunity

As a Strategic Account Manager, Federal Government Healthcare, you will manage and grow a portfolio of federal government accounts. You'll be responsible for driving customer retention, expanding existing relationships, and identifying new growth opportunities across a $1.5M-$2.5M book of business.

This role requires a consultative, relationship-driven sales approach and the ability to navigate complex procurement processes, multi-stakeholder decision environments, and long contracting cycles. You'll work closely with executive leaders, procurement teams, operations stakeholders, and internal partners to deliver solutions that improve operational performance, compliance, and equipment uptime.

What You'll Do

Account Management & Territory Growth

• Own revenue performance, retention, and expansion across assigned public sector accounts
• Develop and execute strategic account plans aligned to customer priorities and organizational goals
• Identify growth opportunities across multiple sites, departments, and stakeholders
• Build and maintain a healthy sales pipeline with accurate forecasting and opportunity management
• Drive customer adoption, engagement, and long-term account growth

Complex Sales & Contract Management

• Lead complex sales cycles involving RFPs, RFQs, proposals, pricing discussions, and contract negotiations
• Develop business cases that demonstrate operational, financial, and compliance value
• Manage multi-year agreements and navigate government procurement requirements
• Partner with internal teams to develop solutions that align with customer objectives

Executive Relationship Management

• Build trusted relationships with procurement, operations, finance, and executive leaders
• Conduct Quarterly Business Reviews (QBRs) and strategic planning discussions
• Position PartsSource as a long-term partner supporting mission-critical operations
• Drive customer retention and proactively manage renewal opportunities

Customer Value & Solution Expansion

• Align PartsSource solutions with customer operational and compliance goals
• Develop customized value propositions for regulated institutional environments
• Ensure successful implementation and adoption of new programs and services
• Measure and communicate outcomes related to efficiency, uptime, compliance, and cost savings

What You'll Bring

Required Experience

Required Qualifications

• 5+ years of quota-carrying B2B sales experience
• 5+ years of experience selling into state government, public sector, or regulated institutional environments
• Track record of managing complex sales cycles, government procurement processes, and contract negotiations
• Experience building relationships with executive and senior-level stakeholders
• Strong consultative selling and account planning skills
• Experience managing multi-site accounts with diverse stakeholder groups
• Proficiency with CRM platforms and sales forecasting

Preferred Qualifications

• Experience selling healthcare technology, healthcare software, SaaS, service-based solutions, medical equipment services, or healthcare operations platforms.
• Knowledge of government purchasing processes, compliance requirements, and contracting frameworks
• Experience with Salesforce or similar CRM platforms
• Understanding of public sector budgeting and funding cycles
• Experience supporting institutional facility management or operational environments
• Bachelor's degree in Business, Healthcare Administration, Public Administration, or a related field

Who We Want To Meet

• Act Like an Owner: Demonstrates Accountability & Execution by owning revenue outcomes across complex institutional territories and driving consistent quota attainment and net growth performance.
• Serve with Purpose: Demonstrates Customer Centricity by aligning PartsSource solutions to real institutional challenges and building trusted, long-term strategic partnerships with government and public sector customers.
• Adapt to Thrive: Demonstrates Managing Ambiguity by navigating complex, regulated government procurement environments with confidence while adapting approach across different institutional modalities.
• Collaborate to Win: Demonstrates Influence & Communication by building executive-level relationships, aligning internal teams around customer outcomes, and driving decisions across institutional hierarchies.
• Challenge the Status Quo: Demonstrates Data-Informed Decision Making by identifying whitespace and growth opportunities through customer insights and developing evidence-based account strategies.

Benefits & Perks  

• Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!) 

• Career and professional development through training, coaching and new experiences. 

• Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity. 

• Inclusive and diverse community of passionate professionals learning and growing together. 

Interested?  

We’d love to hear from you!  Submit your resume and an optional cover letter explaining why you’d be a great fit. 

About PartsSource

Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.

In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.

Read more about us here:

· PartsSource Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024

· PartsSource® Named Among the Top 50 Healthcare Technology Companies of 2025

· PartsSource® Named Among the Top 25 Healthcare Software Companies of 2025

· PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025

· WSJ: Bain Capital Private Equity Scoops Up PartsSource

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