Senior Manager, Platform Engineering

Job Description Summary

We are seeking a Senior Manager, Platform Engineering to lead the development and operations of technology platforms including enterprise observability. This is a player-coach leadership role requiring recent hands-on technical expertise, experience building observability platforms from the ground up, and the ability to lead a small team of agile engineers. 

This role sits at the intersection of engineering management and hands-on technical work. The ideal candidate combines strong technical depth with leadership experience and has directly built and operated modern platforms especially Grafana-based OpenTelemetry, Kubernetes, iaC, GitOps and other automation technologies. This role will drive platform reliability, engineering excellence, and the SRE roadmap across the organization.

Key Responsibilities and Essential Job Functions

• Lead a team of platform engineers while actively contributing to the hands-on design, development, deployment, and operational support of platform solutions, ensuring technical deliverables are completed with quality and on schedule.
• Define and execute the observability and SRE strategy, roadmap, and priorities.
• Serve as a player-coach by partnering directly with engineers to build and operate enterprise observability platforms supporting infrastructure and application monitoring.
• Design, develop, and implement scalable platform solutions using modern onpremise and cloud, Kubernetes, and infrastructure as code automation technologies.
• Lead platform development including hands-on contributions to platform architecture, automation, troubleshooting, and technical problem resolution.
• Design and drive technology solutions for reliability, monitoring, automation, and operational excellence.
• Establish standards, processes, and best practices for platform reliability and observability.
• Provide technical leadership and make key engineering decisions while remaining actively engaged in platform implementation and delivery. 

Required Qualifications

• 2+ years of people leadership experience managing technical engineering teams.
• 8+ years of platform engineering, infrastructure, DevOps, SRE, or related technical experience.
• Demonstrated hands-on technical development experience within the last 4 years with:
• Grafana ecosystem (LGTM Stack: Grafana, Loki, Tempo, Mimir)
  • Python
  • Kubernetes
  • Terraform
• 3+ years of experience with ArgoCD, Helm, Git* CI/CD deployment technlogies in an enterprise environment
• Proven experience building and delivering LGTM based observability platforms and operating them in production environments.
• Experience initiating and developing engineering roadmaps for platforms in Site Reliability Engineering (SRE), SDLC and engineering productivity technologies and use-cases.
• Strong experience with OpenTelemetry and modern observability architectures.
• Experience improving production system reliability, monitoring, automation, and operational readiness.
• Experience developing and supporting on-premises or hybrid infrastructure environments (cloud-enabled platforms and modern infrastructure architectures). 

Preferred Skills

Prior experience with any of the following in a product or enterprise environment: 

• Ansible
• Linux systems administration
• VMware virtualization technology mgmt
• Networking concepts and protocols
• AWS Cloud services
• IT service management (ITSM) practices in
• Integration platforms such as Boomi
• Security and secrets management tools (CyberArk, Conjur, Vault, or similar)
• AIOps including MCP, agentic workflows, or AI-enabled operational tooling
• Business continuity and disaster recovery(DR) automation solutions.  

Base Pay Range

Annualized range offered for this position is estimated to be $185,000 - $215,000. However, the actual pay range depends on each candidate’s experience, location, and qualifications.

Variable Pay

Discretionary annual bonus, based on personal and company performance.

At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we've outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren't explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn't hesitate to apply if you don't meet every requirement. We're enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.

Benefits of working at Flexential

•    Medical, Telehealth, Dental and Vision  
•    401(k)  
•    Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)  
•    Life and AD&D  
•    Short Term and Long-Term disability  
•    Flex Paid Time Off (PTO)  
•    Leave of Absence  
•    Employee Assistance Program  
•    Wellness Program  
•    Rewards and Recognition Program  

Benefits are subject to change at the Company's discretion.  

Work Location Eligibility

At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Arkansas, Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC. 

Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.

Flexential participates in the E-Verify program. Please click here for more information. 

EEOC Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.