Process Transformation Specialist

Are you a passionate Process Transformation Specialist? Are you looking to work with one of Montreal’s top employers? Do you have experience in digital transformation, helping the organization better understand, document, manage, and improve its business processes to prepare for AI adoption?

Set sail for your future with CSL as a Process Transformation Specialist in the Corporate Entreprise Project Management Office department at Montreal!

At CSL, we acknowledge that our employees are at the heart of our success. That’s why we offer much more than just a job:

• Pension plan – Your future, perfectly secured with an RRSP plan in place.
• Peace of mind guaranteed: Unlock our exceptional benefits package! Enjoy top-tier healthcare & access to dental coverage (100% to 95% employer-paid), life insurance up to 2.5x your salary, a generous bonus program, gym membership allowance, and much more.
• Experience Our Anchor Days: offering flexible work hours and freedom to work from home up to 2 days per week to help fit your lifestyle.
• With a global presence comes a diverse workforce – we bring together talent from all corners of the world to drive innovation and success: CSL values diversity and inclusion, allowing everyone to thrive.
• Continuous professional development: We invest in your growth with training and advancement opportunities.

• Lead business process discovery, documentation, mapping, and analysis activities across CSL
• Facilitate workshops to understand current-state processes and identify improvement opportunities
• Develop and maintain process maps, documentation, operating procedures, and supporting materials
• Identify opportunities to simplify, standardize, optimize, and enhance business processes
• Assess and recommend digital technology, automation, and AI opportunities to improve business outcomes
• Partner with stakeholders to design future-state processes aligned with strategic and operational needs

• Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, Information Systems, or a related field

• Certification in Business Process Management, Lean, Six Sigma, Continuous Improvement, or equivalent experience preferred
• Excellent relationship-building and stakeholder management capabilities, with a customer-focused and collaborative approach
• Experience and expertise in business process management, process mapping, and process improvement initiatives
• Ability to quickly understand complex operations and identify practical opportunities to improve efficiency, effectiveness, and user experience
• Strong facilitation and workshop leadership skills, engaging stakeholders at all organizational levels
• Strong influencing and communication skills to constructively challenge practices and drive consensus
• Knowledge of BPM, Lean, Continuous Improvement, or equivalent methodologies

Knowledge of English is necessary for this role due to daily interactions with colleagues, clients and partners who are mainly located outside Quebec and in order to understand regulatory requirements and technical instructions and specifications.

The CSL Group Inc. (“CSL”), based in Montreal, Canada is a world-class provider of complex marine solutions with a rich history dating back to 1845. We are the world’s largest owner and operator of self-unloading vessels, the third-largest operator of cement carriers, and a leader in high-efficiency transhipment solutions and offshore logistics. Every year, we transport and handle millions of tonnes of cargo for industrial clients around the world.

At CSL, we foster a culture rooted in safety, sustainability and innovation, offering a supportive environment where you can thrive, work with purpose, and make a meaningful impact.

We thank you for your interest and your application; however, only those selected for an interview will be contacted.

Explore our mission and values here - CSLships.com