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Sr. Director, Quality Assurance

Role overview

Qualifications

  • Bachelor's Degree Life Sciences, Pharmacy, Nursing, or a related field
  • 12+ years of experience within the pharmaceutical, biotechnology, or CRO industry
  • 7+ years experience in a Clinical Quality Assurance related role
  • 5+ years direct people management experience, including leading global teams

Responsibilities

  • Provide ongoing leadership and oversight to sustain, optimize, and continuously enhance the global risk based Clinical Quality Assurance strategy
  • Lead the design and execution of the internal audit program ensuring QMS compliance
  • Champion the organization’s inspection readiness program
  • Oversee QA responsibilities within the service providers management program

Key facts

Hard skills

Other skills

  • Quality Assurance
  • Leadership
  • Team Management
  • Communication
  • Social Skills
  • Analytical Skills

About the company

Emmes logo

Emmes

Contract Research Organizations (CRO)

For over 40 years, our team of 1,000+ experienced professionals have provided the full range of Contract Research Organization expertise necessary to conduct clinical research with a firm scientific basis that is fully compliant with national and international regulatory guidelines. With offices throughout the US, Europe, Canada, and India, Emmes supports the advancement of global public health and biopharmaceutical innovation through disciplined science, rigorous research, fact-based decision-making, and operational excellence. Emmes possesses knowledge across a broad range of therapeutic areas, with specializations in Vaccines and Infectious Diseases, Ophthalmology, Immunology and Neuroscience. From comprehensive support of pandemic research to groundbreaking work in cell and gene therapy across the globe, Emmes has collaborated on clinical research across a wide array of disease states in over 75 nations. As a strategic collaborator with applied talent in over 2,000 clinical trials and contributions to over 2,500 publications that advance the understanding of medicine and public health, Emmes is committed to expanding the services offered to best meet the changing needs of clients and studies. Ongoing investments in global clinical research capabilities, innovative data management platforms, biostatistics/bioinformatics expertise, and people have enabled Emmes to provide a multi-faceted approach to help you meet your research objectives. Emmes is a diverse, inclusive, innovative CRO that values integrity, agility, passion for excellence, collaborative partnerships, and intellectual curiosity.

Company details

Company typeLarge
IndustryContract Research Organizations (CRO)
Company size1001 - 5000

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Job description

Overview:

Sr. Director, Quality Assurance

Be Part of One Team, One Purpose.

At Emmes Group, we’re shaping the future of clinical research—where human intelligence meets cutting-edge technology to drive meaningful advancements in healthcare. With over 47 years of scientific excellence, we’ve led groundbreaking research in cell and gene therapy, vaccines, infectious diseases, ophthalmology, rare diseases, and neuroscience.

Through our two business units—Emmes, a full-service CRO, and Veridix AI, our technology, data, and analytical solutions —we are modernizing clinical trials and accelerating the development of life-changing therapies.

We believe that every clinical breakthrough starts with people—people who are passionate, purpose-driven, and ready to make an impact. At Emmes Group, we bring People, Science, and Technology together to collaborate with our customers and deliver global health impact. Our culture is built on integrity, collaboration, and innovation, ensuring that every challenge is met with perseverance and accountability.

The Senior Director, Quality Assurance is a key member of the Quality Leadership Team providing quality assurance oversight for global clinical trials while supporting the broader Quality Management System (QMS) across the organization. This role directs the strategy, planning, and execution of the Clinical QA program and leads a global team of QA professionals. This role supports the VP, Quality & Compliance with inspection readiness, enterprise-level quality governance, metrics and trending, and QMS continuous improvement.  

Responsibilities:
  • Provide ongoing leadership and oversight to sustain, optimize, and continuously enhance the global risk based Clinical Quality Assurance strategy to ensure compliance with international regulatory requirements (e.g., FDA, EMA, ICH GCP) and corporate standards.
  • Lead the design and execution of the internal audit program ensuring QMS compliance and remediation of impacted groups
  • Provide strategic leadership and oversight of the customer audit program, ensuring sustained audit readiness, effective hosting of qualification audits, and timely and accurate responses to questionnaires 
  • Lead and manage a global team of QA professionals, providing guidance, mentorship, and performance management.
  • Champion the organization’s inspection readiness program.
  • Support the VP, Quality & Compliance in the preparation for, hosting of, and response to regulatory agency inspections.
  • Review and approve audit reports, quality metrics, and CAPAs (Corrective and Preventive Actions) to ensure timely and effective resolution of quality incidents.
  • Oversee QA responsibilities within the service providers management program.
  • Foster a culture of quality, integrity, and continuous improvement within the organization.
  • Performs other duties as assigned
  • Complies with all policies and standards
Qualifications:
  • Bachelor's Degree Life Sciences, Pharmacy, Nursing, or a related field. Required
  • Master's Degree Life Sciences, Pharmacy, Nursing, or a related field. Preferred
  • 12+ years of experience within the pharmaceutical, biotechnology, or CRO industry. Required
  • 7+ years experience in a Clinical Quality Assurance related role Required
  • 5+ years direct people management experience, including leading global teams
  • Certified Quality Auditor, Certified Clinical Research Professional, Registered Quality Assurance Professional, or equivalent certification preferred.
  • Excellent verbal and written communication skills. High
  • Strong understanding of quality risk management in the clinical research arena. High
  • Excellent interpersonal and communication skills, with the ability to build relationships with stakeholders at all levels. High
  • Demonstrated ability to lead and develop a high performing team. High
  • Proficiency in using eQMS tools and other related software. High
  • Strong analytical skills with the ability to interpret data and make data driven decisions High

If you’re looking for a career where your work advances global health and where scientific excellence meets real-world impact, join us and be part of something bigger. One Team, One Purpose.

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our  Emmes Cares  community engagement program.   We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

  • Flexible Approved Time Off
  • Tuition Reimbursement
  • 401k Retirement Plan
  • Work From Home Anywhere in the US
  • Maternal/Paternal Leave
  • Casual Dress Code & Work Environment

CONNECT WITH US!

Find us on LinkedIn:/the-emmes-group/
Visit our website:https://www.theemmesgroup.com/

The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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Marcus Rivera

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