Environmental Assistance Coordinator

Agency

Dept of Environmental Quality

Division

Environmental Assistance , Customer Serv

Job Classification Title

Environmental Specialist II (NS)

Position Number

60035966

Grade

NC14

About Us

The primary mission of the North Carolina Department of Environmental Quality (DEQ) is to provide science-based environmental stewardship for the health and prosperity of all North Carolinians. The North Carolina Department of Environmental Quality (DEQ) is the lead stewardship agency for the protection of North Carolina's environmental resources. The organization, which has offices from the mountains to the coast, administers regulatory programs designed to protect air quality, water quality, and the public's health, and works to advance in all-of-the-above energy strategy that fits North Carolina's needs. DEQ also offers technical assistance to businesses, farmers, local governments, and the public and encourages responsible behavior with respect to the environment through education programs provided at DEQ facilities and through the state's school system. DEQ touches the lives of all North Carolinians in many ways to enhance and ensure our quality of life.

Description of Work

This position is a senior-level professional who serves as a regional point of contact for customers, assisting them in identifying, understanding, and complying with DEQ environmental processes, requirements, and permits. They will collaborate with multiple permitting programs, including those offering express permitting options. This position represents DEQ and collaborates with local and state economic development professionals in business recruitment and site selection efforts. The specialist provides customer service to interpret and address a variety of customer inquiries regarding technical and regulatory issues. They also facilitate timely responses to customer inquiries/requests, independently gather information, and provide solutions to DEACS' clients.

Travel may be necessary for division outreach and marketing efforts, to complete economic development tasks, and to attend staff meetings. The frequency of travel is based on need but may be up to 10% per month. The individual in this position must have a valid driver's license.

Key Responsibilities:

Assist clients with identifying applicable permits, arranging and facilitating pre-application/multi-agency meetings, obtaining regulatory interpretations, developing anticipated review timelines, tracking application progress, and resolving issues/roadblocks.

Attend meetings and site visits within assigned areas to support economic development projects and fulfill the role of DEQ liaison for the assigned Prosperity Zone.

Facilitate the process of collecting and consolidating regional regulatory program comments for the public, Department of Administration Clearinghouse SEPA/NEPA projects, and other internal review programs as needed.

Assist in developing fact sheets, tools, guidance documents, and presentations related to DEQ’s permitting and department resources.

Attend meetings, seminars, listening sessions, public meetings, and other events to educate the public on services offered and receive customer questions, improvement suggestions, and perceptions about the division/department's services.

Knowledge Skills and Abilities/Management Preferences

Recruitment Range: $52,592.00 - $71,658.00 

Important: This posting closes at 11:59:59 PM the night BEFORE the End Date above. Job posting details will no longer be available after the position closes.  

Division of Environmental Assistance and Customer Service

The Division of Environmental Assistance and Customer Service (DEACS) aims to protect and improve North Carolina’s environment and economy by offering customer-focused assistance, promoting a better understanding of environmental permitting and compliance, encouraging sustainable practices, increasing recycling, reducing waste disposal, and minimizing impacts from resource consumption. DEACS is the primary state agency for pollution prevention strategies and waste reduction. Our mission is to provide high-quality customer service and technical assistance, emphasizing solutions and education. The Division of Environmental Assistance and Outreach (DEAO) was established in July 2010 by Bill SL2010-31. This led to the consolidation of the Customer Service Center, the Office of Small Business Ombudsman, and the Division of Pollution Prevention and Environmental Assistance. In 2012, DEAO was renamed the Division of Environmental Assistance and Customer Service (DEACS). This position is located within the Environmental Assistance Section, which oversees DEQ SEPA management, DEQ permitting assistance and guidance, coordinates DEQ’s Express permitting program, and DEQ’s Clean Air Act small business assistance. It also assists with the DEQ Environmental Stewardship Initiative (ESI) and coordinates DEQ’s interactions with economic development liaisons.

If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. 

 This position currently qualifies for a hybrid telework option with routine office and remote workdays. The NC Department of Environmental Quality trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management.  

* This is a REPOST of position 60035966. Previous applicants are still under consideration and do not need to reapply. *  

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree in one of the agricultural, biological, engineering, environmental or natural resource sciences or a closely related curriculum from an appropriately accredited institution and two years of experience related to the area of assignment; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Malik Akim Ragler

Recruiter Email:

hrrecruitment@deq.nc.gov