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ServiceNow ITAM – Hardware Asset Management (HAM) Developer

Role overview

Qualifications

  • 5+ years of hands-on experience in ServiceNow development with a focus on ITAM/SAM
  • High proficiency in JavaScript and the ServiceNow API framework
  • Deep technical understanding of SAM Pro data models, Software Installation tables, Discovery Models, and Software Models
  • Strong experience with SQL, XML, JSON, and IntegrationHub steps

Responsibilities

  • Write and maintain complex Business Rules, Client Scripts, Script Includes, and UI Actions within the HAM application
  • Design and implement automated hardware request, deployment, and reclamation workflows using Flow Designer and IntegrationHub
  • Create Service Catalog items for hardware requests with complex client-side validations and approval rules
  • Configure and troubleshoot ServiceNow Discovery, SCCM, Intune, JAMF, and third-party hardware inventory integrations

Key facts

  • Remote from: Anywhere
  • Fixed term
  • Senior (5-10 years)
  • English

Hard skills

About the company

FyerX - Your Trusted Marketing Partner logo

FyerX - Your Trusted Marketing Partner

Digital Marketing & SEO Agencies

We are Digital Marketers with one primary focus. We help you realize improved outcomes from digital marketing strategies and services. Your success with us will be realized in large steps or in small incremental steps. FyerX, Bangalore is run by a passionate team of marketing experts who have devoted their time and expertise to make your business grow in the online world in this technology age. We fuel the growth of purpose driven brands through strategy activation, design empowerment, and market adoption. From cultivating new ideas to connecting the dots for customers or users, these are our core principles. Leverage our expertise to: Improve global online reach & visibility Strengthen local visibility Develop integrated marketing plans Drive growth for your brand online Improve and enhance your online reputation Measure and optimize digital efforts Craft effective digital campaigns Build your digital strategy

Company details

IndustryDigital Marketing & SEO Agencies
Company size11 - 50

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Job description

This is a remote position.

ServiceNow ITAM – Hardware Asset Management (HAM) Developer

Job Details

  • Employment Type: Contract

  • Work Mode: Remote

  • Location: Offshore

  • Total Experience Required: 5+ years

  • Relevant Experience Required: 5+ years

  • Mandatory Certification: ServiceNow Certified System Administrator (CSA)

Job Summary We are seeking a ServiceNow ITAM Developer with deep expertise in Hardware Asset Management Pro (HAM Pro). The ideal candidate will focus on hardware lifecycle workflows, stockroom inventory management, automated discovery integrations, and optimizing identification and reconciliation engines.

Key Responsibilities

  • Write and maintain complex Business Rules, Client Scripts, Script Includes, and UI Actions within the HAM application.

  • Design and implement automated hardware request, deployment, and reclamation workflows using Flow Designer and IntegrationHub.

  • Create Service Catalog items for hardware requests with complex client-side validations and approval rules.

  • Configure and troubleshoot ServiceNow Discovery, SCCM, Intune, JAMF, and third-party hardware inventory integrations.

  • Build REST/SOAP integrations to connect ServiceNow with external asset tracking portals, procurement systems, and vendor catalogs.

  • Optimize background jobs, reconciliation engines, and scheduled scripts; support platform upgrades and hardware data normalization.



Requirements

  • 5+ years of hands-on experience in ServiceNow development with a focus on ITAM/SAM.

  • High proficiency in JavaScript and the ServiceNow API framework.

  • Deep technical understanding of SAM Pro data models, Software Installation tables, Discovery Models, and Software Models.

  • Strong experience with SQL, XML, JSON, and IntegrationHub steps.

  • Certified System Administrator (CSA) certification.

Preferred Qualifications

  • Certified Implementation Specialist – Software Asset Management (CIS-SAM).

  • ServiceNow Certified Application Developer (CAD).



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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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