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Salesforce Field Service (SFS) Consultant / Developer

FyerX - Your Trusted Marketing Partner

Role overview

Qualifications

  • 4 to 7 years of core Salesforce development and configuration experience
  • 3+ years implementing and customizing Salesforce Field Service
  • Salesforce Certified Field Service Consultant
  • Strong proficiency in SFS scheduling optimization and Apex scripting

Responsibilities

  • Configure and customize core SFS elements such as Service Resource profiles and Work Order hierarchies
  • Optimize the Dispatcher Console by setting up advanced Scheduling Policies and Routing Rules
  • Build and deploy custom configurations for the Salesforce Field Service Mobile App
  • Develop programmatic solutions using Apex triggers and Lightning Web Components

Key facts

  • Remote from: Anywhere
  • Freelance
  • Mid-level (2-5 years)
  • Salesforce Consultant
  • English

Hard skills

Other skills

  • Collaboration
  • Problem Solving

About the company

FyerX - Your Trusted Marketing Partner logo

FyerX - Your Trusted Marketing Partner

Digital Marketing & SEO Agencies

We are Digital Marketers with one primary focus. We help you realize improved outcomes from digital marketing strategies and services. Your success with us will be realized in large steps or in small incremental steps. FyerX, Bangalore is run by a passionate team of marketing experts who have devoted their time and expertise to make your business grow in the online world in this technology age. We fuel the growth of purpose driven brands through strategy activation, design empowerment, and market adoption. From cultivating new ideas to connecting the dots for customers or users, these are our core principles. Leverage our expertise to: Improve global online reach & visibility Strengthen local visibility Develop integrated marketing plans Drive growth for your brand online Improve and enhance your online reputation Measure and optimize digital efforts Craft effective digital campaigns Build your digital strategy

Company details

IndustryDigital Marketing & SEO Agencies
Company size11 - 50

Links

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Job description

This is a remote position.

Job Details
  • Employment Type: Contract
  • Work Mode: Remote
  • Location: Offshore
  • Total Experience Required: 4 to 7 years
  • Relevant Experience Required: 3+ years implementing and customizing Salesforce Field Service (formerly FSL)
  • Mandatory Certification: Salesforce Certified Field Service Consultant

Job Summary
We are seeking a Salesforce Field Service Specialist to optimize and scale our mobile workforce operations. The ideal candidate will configure smart scheduling policies, customize work order flows, and build automated processes to streamline field dispatching, asset tracking, and mobile app usage.

Key Responsibilities
  • Configure and customize core SFS elements, including Service Resource profiles, Skills, Operating Hours, Service Territories, and Work Order hierarchies.
  • Optimize the Dispatcher Console by setting up advanced Scheduling Policies, Routing Rules, Service Objectives, and Work Rules.
  • Build and deploy custom configurations for the Salesforce Field Service Mobile App, including offline layouts, quick actions, and automated flows.
  • Develop programmatic solutions using Apex triggers, batch classes, and Lightning Web Components (LWC) to handle complex, bespoke scheduling logic.
  • Manage inventory tracking modules, configuring product requests, transfers, stock locations, and return orders.
  • Collaborate with operations and dispatch teams to reduce travel time, improve first-time fix rates, and automate preventive maintenance schedules.
  • Support end-to-end testing, including mobile offline simulation, optimization run validation, and production deployment.



Requirements

  • 4 to 7 years of core Salesforce development and configuration experience, with 3+ dedicated years delivering Salesforce Field Service solutions.
  • Strong proficiency in SFS scheduling optimization engine configurations alongside standard declarative features (Flows) and Apex scripting.
  • Deep understanding of field operations, asset management, preventative maintenance lifecycles, and mobile sync behaviors.
  • Mandatory certification: Salesforce Certified Field Service Consultant.

Preferred Qualifications
  • Salesforce Platform Developer I (PD1) or Salesforce Certified Platform App Builder certification.
  • Prior consulting experience managing global field operations with complex shifts, multi-level resource skills, and high volume dispatch volumes.





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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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