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Director, Business Operations Partner, Emerging Technologies

Role overview

Qualifications

  • 10+ years in Revenue Operations, Sales Operations, Business Operations, or a related business partner role at an enterprise technology company
  • Direct experience supporting VP and SVP-level Sales leaders in an embedded, field-facing capacity
  • Deep understanding of at least one sales motion: enterprise sales, Emerging Technologies, expansion, or commercial/emerging business
  • Strong problem-solving orientation — ability to diagnose friction, define root causes, and drive cross-functional resolution

Responsibilities

  • Get into the details of how the Emerging Technologies business operates — understand the sales process, the execution gaps, and the friction points at the ground level
  • Diagnose operational problems yourself: talk to the field, form a clear point of view, and drive toward a solution before escalating or engaging others
  • Identify patterns across field conversations, business performance, and stakeholder input to isolate systemic issues — and act on them, not just report them
  • Build and run the operational rhythms that keep the Emerging Technologies business on track: status reviews, escalation loops, issue tracking, and field feedback channels

Key facts

Hard skills

Other skills

  • Problem Solving
  • Communication
  • Critical Thinking

About the company

Autodesk logo

Autodesk

Computer Software / SaaS

Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. Over 100 million people use Autodesk software like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more to unlock their creativity and solve important design, business and environmental challenges. Our software runs on both personal computers and mobile devices and taps the infinite computing power of the cloud to help teams around the world collaborate, design, simulate and fabricate their ideas in 3D. We provide exceptional compensation/benefit packages and we’d love for you to join us. We’re proud to be an equal opportunity employer and we consider all qualified applicants without regard to race, gender, disability, veteran status or other protected category. To see our culture in action, check out #AutodeskLife. We are headquartered in the San Francisco Bay Area and have more than 10,000 employees worldwide.

Company details

Company typeLarge
IndustryComputer Software / SaaS
Company size10001

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Job description

Job Requisition ID #

26WD101120

Position Overview

As Director, Operations Business Partner, you are the dedicated operations partner for Autodesk's Emerging Technologies business. You are embedded with senior Emerging Technologies Sales leadership, serving as their primary point of accountability for the business’s operations. You are responsible for diagnosing and resolving the Emerging Technologies team's highest-impact operational and business challenges, especially those that cut across systems, functions, and organizational boundaries. 

 
This is not a coordination or facilitation role. You are accountable for outcomes — doing the work yourself where you can and driving teams to deliver where you can't. What you never do is hand off accountability. The problems are real, the stakeholders are senior, and the work directly affects how a multi-billion-dollar software business operates and executes in the field. When this role is working well, Emerging Technologies leadership moves faster, operational gaps close before they become business issues, and the connection between the field and the broader organization is stronger. That outcome is yours to drive. 


Responsibilities 

  • Get into the details of how the Emerging Technologies business operates — understand the sales process, the execution gaps, and the friction points at the ground level 
  • Diagnose operational problems yourself: talk to the field, form a clear point of view, and drive toward a solution before escalating or engaging others 
  • Identify patterns across field conversations, business performance, and stakeholder input to isolate systemic issues — and act on them, not just report them 
  • Reframe ambiguous or misdiagnosed problems into clear, solvable questions; get senior stakeholders aligned and moving toward resolution 
  • Own operational issues end-to-end — do the work yourself where you can, pull in the right teams where you need to, but never hand off accountability for the outcome; your interface extends beyond the Revenue Operations team to include Marketing, Customer Success, IT, and Finance 
  • Build and run the operational rhythms that keep the Emerging Technologies business on track: status reviews, escalation loops, issue tracking, and field feedback channels 
  • Build the business case for what needs to change — pressure-test the logic, align stakeholders across functions, and present a clear recommendation 
  • Push back on field requests that are not enterprise-aligned; make the call on what to prioritize and what not to 
  • Represent the Emerging Technologies field perspective directly in annual planning, segmentation design, coverage model changes, and policy development — not through a proxy 
  • Identify and synthesize systemic patterns from the field that should reshape how Revenue Operations programs are designed and resourced 
  • Prepare and deliver operational context for leadership reviews — own the narrative, not just the slides 

Minimum Qualifications 

  • 10+ years in Revenue Operations, Sales Operations, Business Operations, or a related business partner role at an enterprise technology company 
  • Direct experience supporting VP and SVP-level Sales leaders in an embedded, field-facing capacity 
  • Deep understanding of at least one sales motion: enterprise sales, Emerging Technologies, expansion, or commercial/emerging business 
  • Strong problem-solving orientation — ability to diagnose friction, define root causes, and drive cross-functional resolution; top-tier consulting (McKinsey, Bain, BCG) or equivalent in-house strategy experience is a strong signal 
  • Proficiency with Salesforce and sales and operational tooling; comfortable enough with data to know what questions to ask and when the numbers do not add up 
  • Gets things done without direct authority across a wide functional surface — Revenue Operations, Marketing, Customer Success, Finance — comfortable making calls, taking ownership, and moving fast in complex organizations 
  • Strong communicator — translates operational complexity into clear recommendations for both field leaders and central operations teams 

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $162,500 and $262,790. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.


Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging


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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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