Sales Engineer

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Job Title: Consultant: Sales Engineer

Employment Type: Consultant

Location: Thailand

Who We Are

At SOTI, we are committed to delivering best-in-class mobile and IoT device management solutions. We are looking for out-of-the-box thinkers who appreciate the art of creating great software and making a difference in the world. To us, being visionary is more important than doing things the way they’ve always been done.

What we are looking for

We’re looking for an experienced Sales Engineer who specialises in MDM solutions to join our growing team in SEA. You have a great passion for modern technology, and you are driven by your energy to identify and resolve complex problems, while providing excellent customer service. If you are eager to prove your understanding of computer networking principles, your strong problem-solving abilities in a fast-paced environment, and you are willing to learn and grow, then this position offers numerous growth opportunities and a long-lasting career with SOTI. Sales Engineers are responsible for satisfying the needs of those about to become customers in an effort to maximise their experience with SOTI products. This includes providing technical support, revenue generation in net new customer acquisition and add-on sales, partner enablement training and following up on existing support cases as needed. This position demands that one maintains a high level of customer service through all interactions as a SOTI representative and consistently engage with the sales team to identify revenue opportunities.

What’s in it for you?

The People - From our humble origins in our founder’s basement to our industry-leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasises personal growth, continuous innovation and fun.

The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - You’ll get the chance to work with leading-edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners, which include leading tech giants that will keep you on the cusp of emerging technologies.

What you will do –

• Develop and grow revenue through consultative selling with clients and prospects.

• Collaborate with the regional sales team consultatively with client/stakeholders. Helping them to envision the possibility of mobility.

• Perform production demonstrations that articulate the business and technical value of SOTI solutions.

• Educate on and facilitate SOTI solutions that can effectively address both business and technical outcomes, positioning business value to decision makers in customer organisations.

• Present the solution architecture, including all technical aspects of the product and supporting systems.

• Provide pre-sales technical support, installing and configuring enterprise software solutions during POC to prospective customers.

• Communicate with internal product development teams to resolve product issues & generate recommendations for product roadmaps (feature requests).

• Focus on ongoing external education (presentations, calls, and meetings) on the device management & security landscape and the value of the SOTI One platform.

• Assist with execution of internal team projects and initiatives.

• Regular onsite visits to customer and partner locations across SEA are required, along with regional travel. Additional travel to APAC headquarters (Melbourne) and various events across APAC or globally may also be necessary.

Experience you will bring –

• Proven track record of success in direct selling to Tier 1 accounts in key sectors such as Utilities, Healthcare, Emergency Services, and Construction.

• Minimum of 5-7 years of work experience with experience related to mobile device management solutions and enterprise mobility (Android, iOS, Linux, Windows), BYOD, SaaS

• Prior experience working in a technical customer-facing role. Ideally as a pre-sales / sales engineer.

• Knowledge of computer networking principles (DNS, IP networking, Firewalls, etc.)

• Knowledge of Single Sign-On (SSO), Identity Application Management (IAM), Security Assertion Markup Language (SAML), Identity Provider (IdP).

• Knowledge of certificate authorities, certificate management & distribution, encryption methodologies (SHA1/2, TLS, etc).

• Knowledge of Active Directory, LDAP protocol and identity management systems.

• Understanding and experience with Databases (i.e. MS SQL Server, MY-SQL, MongoDB, etc.).

• Solid grasp of IoT protocols like MQTT, SNMP, HTTP/HTTPS, FTP/SFTP, and LPR/IPP, API integration.

• Excellent written and verbal communication with demonstrated ability to communicate the complexities of technical programs.

• Experience with device onboarding, plugin (DSP) deployment, remote management, and firmware updates.

• Understanding and/or knowledge of business processes & sales cycle.

• Understanding of containerization and virtualisation.

• Work autonomously with minimum supervision.

• Able to plan, prioritise and organise workload, consistently working within service standards and agreed objectives.

Important Note: This position is expected to transition to an Employer of Record (EOR) arrangement in the near future. Further details regarding the transition and employment arrangements will be shared with candidates during the recruitment process.

About SOTI

SOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provides the tools organisations need to truly mobilise their operations and optimise their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organisation.

At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market. We offer careers with #EndlessPossibilities.

What are you waiting for? Apply today: https://www.soti.net/careers

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If you want to bring your ideas to life, apply at SOTI today.