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Senior Manager, Group People Operations

Role overview

Qualifications

  • Significant leadership experience within People Operations, HR Shared Services or HR Operations
  • Experience operating across both UK and international markets
  • Strong experience delivering HR transformation programmes
  • Proven success improving processes, driving efficiency and introducing automation

Responsibilities

  • Oversee end-to-end employee lifecycle processes across the Group, from onboarding through to offboarding
  • Drive consistency and standardisation across multiple businesses and geographies
  • Ensure strong controls, governance and compliance across all People transactions
  • Lead the operational delivery of People-related transformation programmes, integrations and organisational change initiatives

Key facts

Hard skills

Other skills

  • Operations
  • Team Building
  • Leadership
  • Communication
  • Strategic Thinking

About the company

Benify logo

Benify

Computer Software / SaaS

Engage your employees, anywhere, anytime with Benify's market-leading global benefits and total rewards platform. Our platform helps employers create an exceptional benefits and rewards experience while reducing benefits administration, automating processes, radically improving the communication of their employee value proposition and ensuring better data governance and management of benefits and rewards costs. Our award-winning solution is truly mobile; our platform and employee app have reinvented the way modern employers engage with their employees. The highly customizable platform offers an in-built data mapping tool as well as powerful filtering capabilities. The easy-to-use communication engine allows HR professionals to connect with end-users at various touchpoints easily. With this, our clients can ensure personalized communication with their employees. Our multinational clients have the unique challenge of administering benefits across multiple countries, multiple time zones, and even multiple languages. The solution lies in a global-but-local approach: Benify’s flexibility helps organizations meet local challenges and scale their global offering. Benify’s journey started in 2004. Today, Benify is a truly independent, flexible, and agile global technology company with more than 1,500 clients and 2 million users around the world.

Company details

Company typeSME
IndustryComputer Software / SaaS
Company size201 - 500

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Job description

We are hiring for Zellis Group, a group of fast-moving technology companies.

Together Zellis, Moorepay, Benifex and Hastee combine HR, Workforce Management, Payroll, Financial Wellbeing and Benifts technology and services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. 🚀

Role Overview 🚀

As we continue to grow across the Zellis Group, we're looking for an exceptional Senior Manager, Group People Operations to transform and modernise how we deliver People services across our business.

This is a high-impact leadership role where you'll shape the future of People Operations across multiple countries, brands and legal entities. You'll lead the development of a scalable, technology-enabled and AI-first People Operations function that delivers an outstanding employee experience whilst driving efficiency, compliance and operational excellence.

You'll work at the heart of our People transformation agenda, partnering closely with Talent Acquisition, Reward, Payroll, Finance, Technology and People Business Partners to simplify processes, unlock automation opportunities and ensure our People services are fit for the future.

If you're passionate about combining operational excellence with innovation, data and AI, we'd love to hear from you.

Responsibilities 🤘

  • Oversee end-to-end employee lifecycle processes across the Group, from onboarding through to offboarding.

  • Drive consistency and standardisation across multiple businesses and geographies.

  • Ensure strong controls, governance and compliance across all People transactions.

  • Own the effectiveness and continuous improvement of our HR technology landscape.

  • Lead the optimisation and development of HCM and HR systems.

  • Partner with Technology teams and external vendors to deliver integrations, enhancements and improved user experiences.

  • Champion adoption of new People technologies across the business.

  • Identify opportunities to automate manual processes and improve operational efficiency.

  • Implement AI-enabled solutions, self-service tools and intelligent workflows.

  • Drive innovation whilst maintaining strong data governance and compliance standards.

  • Measure and communicate the impact of automation through tangible business and employee outcomes.

  • Ensure high standards of People data quality, integrity and governance.

  • Lead audit readiness and regulatory compliance activities across multiple jurisdictions.

  • Develop service dashboards and meaningful operational insights that support business decision-making.

  • Lead the operational delivery of People-related transformation programmes, integrations and organisational change initiatives.

  • Simplify and standardise processes across multiple brands and locations.

  • Act as a trusted adviser on operational design, service delivery and future People operating models.


What are we looking for? 🔎

We're looking for someone who combines strategic thinking with a hands-on approach.

  • Significant leadership experience within People Operations, HR Shared Services or HR Operations.

  • Experience operating across both UK and international markets.

  • A track record of leading geographically dispersed teams.

  • Strong experience delivering HR transformation programmes.

  • Expertise in employee lifecycle management, governance and service delivery.

  • Experience implementing and optimising HRIS/HCM platforms.

  • Proven success improving processes, driving efficiency and introducing automation.

  • Hands-on experience leveraging AI, workflow tools or technology-enabled improvements within HR operations.

  • Strong stakeholder management skills, including engaging with Executive and Senior Leadership teams.

  • Excellent leadership, coaching and team development capabilities.

Our interview process

✌ We understand the need to have a fast and efficient process, the below will all be completed in the shortest time possible.

📞 Initial informal call with the Talent team

⏳ Interview with the hiring manager

⏳ Interview with other members of the hiring team

🤩 Final interview with stakeholders

**Please note we are unable to offer visa sponsorship and require to people to be based in the UK or Ireland for this position**

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.

We are a proud member of the Disability Confident employer scheme.

If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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