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With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.
With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.
CCL Hospitality Group is seeking an accomplished Executive Assistant to serve as a trusted partner to the CEO. This highly visible role helps maximize the CEO’s effectiveness by proactively managing priorities, anticipating needs, facilitating communication, and ensuring seamless coordination across a fast-paced organization.
The Executive Assistant will develop a strong understanding of the CEO’s business priorities and key relationships and use that context to anticipate needs and support effective execution. This individual will work closely with CCL senior leadership and build strong relationships across Compass Group, including corporate functions and senior leaders across other sectors. The ideal candidate is proactive, resourceful, highly organized, and comfortable operating with a high degree of independence. Success requires exceptional judgment, discretion, executive presence, and the ability to represent the CEO and CCL Hospitality Group professionally with clients, leaders, and other key stakeholders.
This is a hybrid position requiring regular on-site presence at Compass Group Headquarters in Charlotte, NC. Please note that this is not a fully remote position.
KEY RESPONSIBILITIES
Executive Partnership & Priority Management
• Serve as a trusted partner to the CEO, anticipating needs, understanding business priorities, and helping ensure effective use of the CEO’s time and attention.
• Manage a complex and evolving executive calendar, exercising sound judgment when prioritizing meetings, commitments, and competing demands.
• Triage and prioritize requests, independently resolving or redirecting matters when appropriate and ensuring critical issues receive timely attention.
• Maintain an understanding of key business initiatives and organizational priorities to provide informed and proactive support.
• Exercise exceptional discretion in handling confidential business, personnel, client, financial, and organizational information.
Communication & Stakeholder Partnership
• Serve as a professional and trusted representative of the CEO with clients, Compass Group executives, CCL leadership, business partners, and other key stakeholders.
• Build strong working relationships across CCL, Compass Group corporate functions, and other sectors to facilitate communication, coordination, and alignment.
• Draft and coordinate executive communications, correspondence, presentations, and other materials, adapting communication appropriately based on audience, sensitivity, and business context.
Meetings, Travel & Follow-Through
• Coordinate executive and leadership meetings, including agendas, materials, logistics, and follow-up.
• Attend meetings as requested to capture key decisions, commitments, and action items and proactively coordinate follow-through with appropriate stakeholders.
• Manage complex multi-day travel, including transportation, accommodations, client meetings, dining, and detailed itineraries.
• Support leadership meetings, off-sites, client engagements, and company events, including vendor and contract coordination when appropriate.
Business & Executive Support
• Develop and maintain executive presentations, organizational materials, reports, and other business documents.
• Support special projects and business initiatives on behalf of the CEO and executive leadership team.
• Maintain organizational information and tracking tools to ensure executive materials remain accurate and current.
• Leverage technology and AI-enabled tools to improve productivity, communication, organization, and executive workflows while exercising appropriate judgment with confidential information.
QUALIFICATIONS
• 5+ years of progressive Executive Assistant experience, including direct support of a C-suite executive or similarly senior leader within a large, complex organization; experience supporting a CEO or enterprise-level executive strongly preferred.
• Bachelor’s degree preferred; equivalent combination of education and relevant experience considered.
• Exceptional organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong business judgment and strategic awareness with the ability to anticipate needs, solve problems, and operate independently.
• Exceptional written and verbal communication skills with the executive presence to interact confidently and professionally with senior leaders, clients, and key stakeholders.
• Strong organizational savvy with the ability to navigate a large, matrixed organization and build trusted relationships across functions and levels.
• Exceptional discretion when handling highly confidential and sensitive information.
• Collaborative, service-oriented approach with a strong hospitality mindset.
• Advanced proficiency with Microsoft Outlook, Word, Excel, and PowerPoint, along with comfort leveraging AI and emerging technology to improve productivity and workflow.
• Financial and analytical aptitude with the ability to understand business information and executive-level reporting.
• Flexibility and adaptability in responding to changing priorities and the demands of a CEO-level executive environment.
ADDITIONAL REQUIREMENTS
• Position is based at the corporate office in Charlotte, North Carolina.
Apply to CCL today!
CCL is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at CCL are offered many fantastic benefits.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CCL.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
CCL maintains a drug-free workplace.
Req ID: 1574614
CCL Hospitality Group
CHARRISSE FULLER
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