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Asset Protection Business Partner

Role overview

Qualifications

  • Preferred 5+ years of multi-unit retail asset protection or store operations experience
  • Bachelor’s degree in criminal justice, Business Management or related field preferred but not required
  • LPQ or LPC certification preferred but not required
  • Ability to Travel 75%+ of the time within an assigned geographical area

Responsibilities

  • Conduct shrink root cause analysis to support the profitability of the organization
  • Partner with store leadership to train employees on operational shrink prevention, theft deterrence, and security best practices
  • Lead investigations into internal and external theft, fraud, and policy violations
  • Monitor and maintain physical security controls and systems for all assigned locations

Key facts

  • Remote from: Maine (USA)
  • Full time
  • Senior (5-10 years)
  • Partner
  • English

Hard skills

Other skills

  • Microsoft Office
  • Analytical Skills
  • Communication
  • Relationship Building

About the company

Nouria logo

Nouria

Retail – Gas Stations

Nouria is a multi-generational family convenience store operator, fuel distributor and car wash operator. We are named C-store Decisions 2022 Convenience Store Chain of the Year. We opened our first location in 1989 and have aggressively grown from 1 to 300+ company stores. We are ranked among the top 30 convenience store chains in the country. Our wholesale business supplies fuel to hundreds of locations across New England and New York with multiple fuel brands, including, Mobil, Shell, Irving, Sunoco, Gulf, Valero, Citgo, Philips 66, and a few private brands. We are also among the top 10 largest car wash chains in the country, with 80+ car washes. 2019 marks an inflection point in our company’s history—the launch of our new nouria brand of which we’re so proud. Built on our five team-centric pillars: educate, empower, inspire, incentivize and instill accountability at levels of the organization– and a mission to delight our customers during every visit, the nouria brand reflects our strategic direction as a vibrant and relevant retail brand. As we continue to build on an enduring legacy of success, we are elevating the nouria mission to stay ahead of today’s consumers’ ever evolving needs and habits. Nouria translated means illumination which is reflected in our modern brand architecture, community-inspired graphics; brighter, more spacious layouts, fresh and wholesome offerings, healthy food options, seating and free WiFi service, reflecting our quest to deliver the ultimate customer experience. Check out your neighborhood nouria store and tell us about your experience.

Company details

IndustryRetail – Gas Stations
Company size1001 - 5000

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Job description

Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country

Key Responsibilities:

Loss Prevention & Shrink Reduction

  • Conduct shrink root cause analysis to support the profitability of the organization.
  • Assist with inventory control management, pre inventory preparation, and post inventory research and action planning.
  • Review merchandise movement transactions and invoicing to ensure inventory accuracy. Recover potential losses and identify root causes to prevent future occurrences.
  • Analyze theft and loss trends using data-driven insights to address high-risk areas.
  • Partner with store leadership to train employees on Operational shrink prevention, theft deterrence, fraud prevention, and security best practices.
  • Monitor POS transactions and conduct audits to detect fraud, policy violations, or operational errors.
  • Coordinates with Director of Asset Protection in creating or further developing training programs for Asset Protection or store related Policies and Procedures and ensures employee compliance.
  • Monitor and maintain physical security controls and systems for all assigned locations including CCTV, burglar and fire alarms and emergency systems, etc.
  • Contribute to the development of Asset Protection program, provide direction and leadership in initiating these new programs and manage training and awareness program for store teams.
  • Build strong relationships with law enforcement and other Asset Protection professionals to successfully interface with these partners on relevant activity in assigned market. Represent Nouria in court proceedings.
  • Actively support any Crisis Management related issues through supporting other teams or in specific situations acting as in a lead role depending on the specific incident.

Investigations & Case Resolution

  • Lead investigations into internal and external theft, fraud, and policy violations.
  • Gather evidence, conduct interviews, and document findings for HR, legal, and law enforcement use.
  • Develop action plans to mitigate future risks based on investigative outcomes.

Qualifications & Skills:

  • Preferred 5+ years of multi-unit retail asset protection or store operations experience
  • Preferred PDI experience
  • Bachelor’s degree in criminal justice, Business Management or related field preferred but not required
  •  LPQ or LPC certification preferred but not required.
  • Ability to Travel 75%+ of the time within an assigned geographical area
  • Trained in Wicklander-Zulawski interviewing techniques
  • Proficiency in Microsoft Office (Excel, Word, Power Point, Teams), Case Management, CCTV systems, Alarm systems, Exception Based Reporting, Enterprise Resource Planning tools
  • Understanding of retail loss prevention tactics, theft deterrence, fraud detection, and safety regulations.

Environmental & Physical Requirements

  • Incumbent must be able to perform the essential functions of the job.  Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and interact with cross-functional teams.

Additional Information Regarding Company Job Duties and Job Descriptions

  • The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
Pay Range:

Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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