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Catering Sales Manager

Role overview

Qualifications

  • Five years proven track record in sales in the restaurant industry or a related business
  • Strong background in new business development
  • Excellent organizational skills to set priorities and meet goals
  • Exceptional communication and presentation skills

Responsibilities

  • Create a targeted game plan for increasing Regional Catering Sales
  • Manage and communicate client info through the Customer Relationship Management (CRM) system
  • Maintain active involvement in networking Events
  • Ensure order details are clearly communicated to operations

Key facts

Hard skills

Other skills

  • Negotiation
  • Organizational Skills
  • Communication
  • Analytical Skills
  • Personal Integrity
  • Problem Solving
  • Detail Oriented

About the company

City Barbeque logo

City Barbeque

In 1999, a Kansas farm kid named Rick Malir teamed up with a competition barbeque team, quit his day job, bought an old donut shop, and opened the first City Barbeque. Today we own and operate 54 restaurants in Ohio, Kentucky, Indiana, Illinois, North Carolina, Michigan, Wisconsin and Georgia, and we’re looking at new markets all the time. Every day, at every restaurant, our teams slow-smoke award-winning barbeque and craft homemade sides and desserts from scratch. Our food has been honored by the Kansas City Barbeque Society (American Royal Invitational World Champion Brisket), Restaurant Hospitality magazine (“More Cowbell,” named one of the country’s best sandwiches), the National Turkey Federation (Turkey on the Menu, Fast Casual category), and by local publications in every market we serve. We also offer personalized, affordable, award-winning catering. We’re so proud to cater folks’ special moments, and our experience can’t be matched: we cater more than 2,000 weddings each year! Our friendly catering team makes every event—from formal wedding receptions to casual backyard get-togethers—flawless and fun. Each City Barbeque joint serves its community by giving back about 10% of pre-tax profits to local charities and non-profits; donating food to community events and food-insecure families; and raising funds for organizations like the American Cancer Society, the Resurrecting Lives Foundation, the FFA, and more. Our team is committed to our values: serving competition-quality barbeque with genuine backyard hospitality; improving ourselves and our processes a little every day; and staying true to our purpose of serving and creating happiness. That begins with serving and supporting our team: with industry-leading pay, ever-improving benefits, scholarship opportunities, and more. We’ve been named Global Best Practices winner for people services by TDn2K and best employer in our Ohio hometown for three years running. We’d love to welcome you to the team.

Company details

Company size1001 - 5000

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Job description

***70-75k package including EXCELLENT base salary + 3.5% commissions (uncapped) on all new business! 

Hybrid remote (work from home office aside from sales calls/events/networking/location visits/meet & greets) - must reside in the Nashville market to be considered but willing to be in Huntsville, AL one day / week

Position Summary

The Catering Sales Manager at City Barbeque is responsible for sales development and coordination of all regional Catering and outside sales Events. This individual will also handle wedding sales for the triad market in addition to B2B sales. Reports to the Regional Sales Director.

Key Responsibilities

 GOALS/INITIATIVES:  

  • Create a targeted game plan for increasing Regional Catering Sales with corporate and social events within a designated territory.  
  • Initiate Direct Sales & business development.
  • Focus on revenue-producing activity and maximize selling time by 80% dedicated work time on direct Sales efforts and local marketing.
  • Employ strategic planning, cold calling, sales presentations/meetings, and effective closing sales techniques.

 BUSINESS OPPORTUNITIES:  

  • Work closely with local Catering and management teams to stay abreast of clients, trends, and lead opportunities.
  • Maintain active involvement in networking Events.
  • Cultivate relationships with existing clients through follow-up visits and presence at key Events.
  • Meet established sales goals per quarter.

 RELATIONSHIPS/CONTACT MANAGEMENT:  

  • Manage and communicate client info and ordering process through the Customer Relationship Management (CRM) system.
  • Create and utilize an ongoing prospect list to ensure incremental growth.
  • Manage existing accounts to ensure ongoing support and repeat Catering sales.
  • Promptly follow up on all customer calls and requests efficiently and expediently.

 SELF-DEVELOPMENT:  

  • Cultivate a strong understanding of the company’s products and services.

 PROCESS/LOGISTICS:  

  • Manage the Catering order process from customer to Catering Operations Manager to the Catering Joint.
  • Ensure order details are clearly communicated to operations producing and managing the Event.
  • Tend to specialty requests and orders.
  • Project the highest level of integrity and professionalism.
  • Maintain a Service-focused approach, and a caring and sincere attitude at all times. 

 FINANCIAL ACUMEN:  

  • Maintain daily, well-documented information in CRM, resulting in superior account service and increased revenues.

 Required Skills & Experience

  • Five years proven track record in sales in the restaurant industry or a related business, including negotiation and closing process
  • Strong background in new business development 
  • Client-focused with excellent customer service
  • Strong computer skills, including Word and Excel
  • Experienced in food safety protocols and policies
  • Treats others with integrity, fairness, and respect
  • Excellent organizational skills to set priorities and meet goals
  • Exceptional communication and presentation skills, both written and verbal, including the ability to influence in a matrix environment
  • Solid business and financial acumen, including strong analytical skills and aptitude with reports/metrics
  • Experienced with creating proposals and tracking progress on them
  • Polished and professional in demeanor/presence with great attention to detail 
  • Talented, passionate, knowledgeable of food service in the restaurant & Catering industry 
  • Team player who wants to be part of a winning team
  • Successful track record leading cross-functional teams, building relationships, and driving sales effectiveness.
  • Ability to solve problems and make changes to accommodate a rapidly changing marketplace; ability to remain calm under pressure and to anticipate and support changes
  • Proactive, organized, and handles work under stressful and uncertain conditions
  • Strong knowledge of the local area is essential.
  • Must have weekend availability

Compensation

  • Position will include base pay, plus commission, calculated as a percentage of direct sales generated by the Catering Sales Manager within a designated territory.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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