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Director, Data Analytics and Insights

Role overview

Qualifications

  • Strong expertise in value measurement, attribution, and causal analytics
  • Bachelor’s degree required; MBA preferred
  • Experience analyzing unstructured data like call transcripts and survey verbatims
  • Proficiency in SQL, Python, and data visualization tools like Tableau or PowerBI

Responsibilities

  • Support and build relationships across teams and stakeholders for analytic initiatives
  • Provide data-driven insights to communicate narratives and visualizations
  • Act as the subject matter expert for measurement and attribution of value for key initiatives
  • Coach and guide analysts and lead cross-functional teams

Key facts

Hard skills

Other skills

  • Communication
  • Relationship Building
  • Leadership

About the company

Fidelity Investments logo

Fidelity Investments

Financial Services

Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. Fidelity’s strength comes from the scale of our diversified, market-leading financial services businesses that serve individuals, families, employers, wealth management firms, and institutions. With assets under administration of $15.0 trillion, including discretionary assets of $5.9 trillion as of March 31, 2025, we focus on meeting the unique needs of a broad and growing customer base. Privately held for 78 years, Fidelity employs more than 77,000 associates across the United States, Ireland, and India. For our Terms and Conditions, please visit http://go.fidelity.com/LIterms

Company details

IndustryFinancial Services
Company size10,001+

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Job description

Job Description:

Note--Fidelity will not provide immigration sponsorship for this position


The Team 

 As a Director within the WI Integrated Analytics, Insights and Reporting team this person will be focused on supporting and building relationships across teams and stakeholders in support analytic initiatives and projects. You will partner to sustain deep relationships with these stakeholders, supporting high priority asks and working to source solutions with data to foster a data narrative. You are the Data Storyteller providing data-driven, contextualized insights to effectively communicate narratives and visualizations. The insights you provide will support the creation, management, and achievement of business objectives along with new focus areas and success measures. In providing useful insights you will help articulate future vision and influence roadmaps. Your direct interaction with the business will craft a discourse to answer strategic questions. You will act as the subject matter expert for measurement and attribution of value for key initiatives. 


Expertise you Have and Skills You Bring 


  • Strong expertise in value measurement, attribution, and causal analytics 
  • Demonstrated skills in measuring performance of key strategic programs/ projects/ campaigns
  • Comfortable interpreting measurement results and communicating to executive leadership
  • Experience analyzing unstructured data like call transcripts, survey verbatims, etc. 
  • Ability to manage sophisticated projects across teams, and exercise influence and autonomy along with shifting priorities and timelines. 
  • Ability to think and work across Fidelity  
  • Act as connection point to other analytical teams within WI and other BUs, form positive relationships to lead and influence cross-functional teams  
  • Ability to coach and guide analysts across WI and other BUs 
  • Experience in interacting with leaders at all levels of the organization and craft executive level presentations to tell the data story 
  • Proficiency in verbal / written communication and comfort with presentation tools, including the Microsoft Office suite and ThinkCell, Tableau or PowerBI  
  • Bachelor’s degree required; MBA preferred 
  • Prior experience working in a role requiring working across functions and business units (desired) 
  • Expert at synthesizing data / trends in order to develop key insights / storylines that help to effectively connect with leaders  
  • Experience working with data environments and knowledge in querying language and/or querying applications (SQL, Python) to create, manipulate and transform large datasets. 
  • Should be highly organized, curious, self-motivated with strong leadership skills and ability to prioritize multiple tasks simultaneously. 
  • Agility in adapting to new and changing business areas and taking initiative to drive projects forward in a sophisticated, cross-functional working environment 

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Data Analytics and Insights

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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