Court Compliance Specialist

Job Title: Court Compliance Specialist

Job Summary:                

CASES is a New York City agency at the forefront of the intersection between behavioral health and the criminal justice system. Our mission is to increase public safety through innovative services that reduce crime and incarceration, improve behavioral health, promote recovery and rehabilitation, and create opportunities for success in the community. The CASES Court services department services court mandates or endorsed programming at all points in the criminal legal process. CASES operates, alternative to detention (ATD) and alternative to incarceration (ATI) community based programs that are facilitated by the NYS Office of Court Administration (OCA) judiciary. CASES interfaces with multiple stakeholders to support these ATD and ATI program options for thousands of defendants in multiple boroughs. Specifically the arraignment team screens approximately 10,000 defendants a year for ATD and ATI programs, Supervised Releasee and newSTART. Additionally, the ATI intake assessment team screens 500 amount per year to divert people into 3 (three) CASES community based programs, Reframing Opportunity Alternatives and Resilience (ROAR), Nathaniel Community Success (NCS) and Nathaniel Assertive Community Treatment (NACT). All Court services teams are dedicated to the CASES mission and facilitating release and positive court outcomes.

Shift Hours: This position is PART TIME, Sunday-Thursday 6:30pm-1:30am OR Tuesday-Saturday 6:30pm-1:30am, subject to change.

Salary: The salary range for this role is $33.97 per hour.

Location Address: 100 Centre Street, New York, NY 10013. Our office is easily accessible by public transportation.  

Workplace Flexibility: Hybrid (for roles that have at least 1 full day remote per week).

What You Will Be Doing:

• Develop and maintain excellent professional relationships with judges, prosecutors, defense counsel, and other court partners to facilitate program admissions and maintain CASES’ credibility in the Manhattan Criminal and Supreme Courts
• Provide mentorship and support to less experiences colleagues 
• Assist with training new staff on all database and reporting procedures 
• Ensure timely, complete, and accurate documentation in the case record database including collecting and tracking participant demographics, intake, re-arrest cases, court dates and warrants for all court mandated programs
• Facilitate effective collaboration with SRP, ROAR, ATI and NCS staff delivering services in the borough-based offices to ensure the court receives accurate information and participants satisfy conditions of supervision (The Supervised Release Program (SRP) helps people avoid unnecessary jail detention where they are able to remain in the community and avoid disruptions to employment, housing, and treatment while maintaining family and community commitments.)
• Provide timely and accurate notification to the court about participant non-compliance (when participants are missing/absconded, fail to report, and are rearrested)
• Provide culturally competent and anti-racist services in the court 1) in accordance with CASES’ policies and the delivery of excellent court services to address the needs of youth and young adults, adults, and individuals with behavioral health needs and 2) that are responsive to the race, ethnicity, sexuality, gender, and criminal legal history of program participants
• Maintains quality assurance of all data entry tasks to ensure reporting is accurate
• Analyzes and compares data between multiple databases including OCA, WebCRIMs, PSYCKES and eJusticeNY
• Ensures the accessibility of information by program staff by developing and maintain a filing system for all administrative and case records

• Responds appropriately, accurately and timely to all judicial inquiries and attorney correspondence 
• Assists the court parties in all compliance/noncompliance inquires and matters 
• Participates in peer review and quality assurance activities with the intent to improve data management
• Ensuring QA data is complete and accurate
• Analysis power bi and salesforce reports, and multiple database for trends to assist program teams to better serve participants 
• Documents and disseminates findings of data analyzation timely and constructively and aids the team with solutions of data management and program delivery 
• Work a regular schedule and adhere to schedule changes to ensure SRP consistently maintains coverage for all court shifts; perform other related duties as assigned by supervisors and senior staff
• Participate in supervision, case review and staff meetings, and in-service trainings to develop professional skills
• Complete all other tasks as noted by supervisors 
• Part time in-person position. One work from home day permitted at supervisory discretion

What We Are Looking For:  

• Associates degree required and 2 years of data entry and data management experience, including running reports, experience within a community-based organization as support staff, evaluator or direct service provider. Database development, management and analysis skill preferred
• Ability to function effectively in a high-paced, high-stakes environment and work independently

Preferred Skills:  

• Ability to work effectively with a diverse participants and staff; bilingual candidates preferred
• Flexibility is required to manage shifting priorities and facilitate cross-functional collaboration

Employee Benefits:  

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:  

• Medical 
• Dental 
• Vision 
• Vacation and Paid Time Off – starting at 25 days-off annually
• 12 Paid Holidays per year
• Retirement 403b Competitive matching up to 6%
• Employee Referral Program
• Visit www.cases.org/careers/ to learn more about benefits offered by the CASES 

Our Values

At CASES, we like to move with PURPOSE, which reflects our values:

PEOPLE| Hold people’s stories with dignity

UNITY| Commit to a shared mission

RESPECT| Celebrate the strength of diversity

PROGRESS| Always work to improve

OPTIMIZE| Make the best use of resources

SOLUTIONS| Work together to solve problems

EMPATHY| Seek to understand others

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position you feel you are qualified for.   

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.