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Enablement Coordinator

Role overview

Qualifications

  • 1–3 years of experience in client/site/community onboarding, implementation, or training/enablement roles.
  • Working knowledge of procurement processes and software adoption practices.
  • Bachelor's degree in business or related field, or equivalent professional experience.

Responsibilities

  • Support successful onboarding and adoption of procurement software and processes for new communities, business units, regions, and lines of business.
  • Provide hands-on support during initial buildout and for up to 90 days post-onboarding, troubleshooting, and guidance.
  • Audit new supplier records for accuracy and completeness and integrate suppliers into the Greystar supplier environment.
  • Identify opportunities to standardize onboarding processes and support compliance through procurement software.

Key facts

  • Remote from: United States
  • Full time
  • Mid-level (2-5 years)
  • Customer Enablement Specialist
  • English

Hard skills

Other skills

  • Training And Development
  • Customer Service
  • Troubleshooting (Problem Solving)
  • Communication
  • Teamwork

About the company

Greystar logo

Greystar

Real Estate Development & Management

Greystar’s vertically integrated platform leverages extensive local market knowledge to deliver projects that reflect our remarkable commitment to quality. Ranked by the National Multifamily Housing Council as the largest developer, our projects span every form of rental housing from student to senior and from urban mixed-use projects to warehouses. Supported by Greystar’s business model and our unique ability to own, operate, and develop properties around the world, our team has an unmatched view of the industry.

Company details

IndustryReal Estate Development & Management
Company size5001 - 10000

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Job description

ABOUT GREYSTAR


Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Enablement Coordinator is responsible for supporting successful onboarding and adoption of procurement software and processes for new communities, business units, regions, and lines of business. The Coordinator provides hands-on support during initial buildout and for up to 90 days post-onboarding, troubleshooting, and guidance to internal stakeholders.

JOB DESCRIPTION

KEY RESPONSIBILITIES

Onboarding & Adoption

  • Support successful onboarding and adoption of procurement software and processes for new communities, business units, regions, and lines of business.
  • Provide hands-on support during initial buildout and for up to 90 days post-onboarding, troubleshooting, and guidance to onboarding communities and internal team members.
  • Audit new supplier records for accuracy and completeness and integrate suppliers into the Greystar supplier environment in accordance with procurement standards.
  • Assist with onboarding and testing new software and functionality prior to rollout.

Standardization & Compliance

  • Identify opportunities to standardize onboarding processes and support compliance through procurement software.
  • Strengthen alignment with organizational standards across onboarding engagements.

Cross-Functional Partnership

  • Assist by partnering closely with Operations and Software Support teams to maintain process integrity throughout onboarding.
  • Collaborate with PTP to ensure a seamless client experience across the Source-to-Settle lifecycle.

BASIC KNOWLEDGE & QUALIFICATIONS

  • 1–3 years of experience in client/site/community onboarding, implementation, or training/enablement roles.
  • Working knowledge of procurement processes and software adoption practices.
  • Experience assisting with training and support delivery to onboarding communities and internal team members.
  • Bachelor's degree in business or related field, or equivalent professional experience.

SPECIALIZED SKILLS

  • Ability to assist with training and enablement delivery.
  • Customer service orientation toward communities and internal stakeholders.
  • Comfortable coordinating multiple concurrent onboarding engagements.
  • Collaborative, cross-functional mindset.

#LI-RS1

The hourly range for this position is $22.60 - $26.95.


Additional Compensation:


Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

  • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
  • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
  • 401(k) with Company Match up to 6% of pay after 6 months of service.
  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
  • Employee Assistance Program.
  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
  • Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.


Greystar will consider for employment qualified applicants with arrest and conviction records.


Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.


This position may be performed remotely anywhere within the United States except the state of Alaska.


Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.


ANTICIPATED CLOSING DATE

October 21, 2026

This date may be subject to change due to evolving business needs.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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