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Tax Manager

Role overview

Qualifications

  • A postgraduate honours degree or postgraduate diploma in Accounting or Tax
  • A Chartered Accountant designation, professional tax qualification or MCom Tax
  • Registration as a tax practitioner or recognised professional tax certification

Responsibilities

  • Develop and implement Group tax processes and policies that support business priorities
  • Lead tax planning and advisory projects, coordinating stakeholders and translating technical findings into practical recommendations
  • Manage accurate and timely tax returns and reporting across multiple jurisdictions
  • Oversee the Group tax risk register, tax controls and remediation tracking

Key facts

Hard skills

Other skills

  • Analytical Skills
  • Problem Solving
  • Detail Oriented
  • Communication
  • Leadership
  • Coaching
  • Mentorship

About the company

Mukuru logo

Mukuru

Digital Payments & Money Transfer

Mukuru is one of the largest money transfer providers in Africa and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer. The foundation of our business was built by providing the continent’s migrant diaspora with safe, convenient international money transfers. From this base we have grown a wide range of products and services that take their cue from our customers’ needs and aspirations for greater financial security and a better life. To this end, we continue to build a highly robust and resilient physical and digital financial payments infrastructure across Africa that unlocks new value-added services for our loyal customers. This includes cash transfers, Mukuru Funeral Cover, and the Mukuru Card. As a fintech provider, Mukuru has underpinned its successful customer engagement strategy with the ability to ‘speak the language’ of its users and gain a grassroots understanding of the unique pain points that customers face in each market. Our engagement platforms include WhatsApp, free USSD, the Mukuru App, and the website. Customers are always able to speak to Mukuru about any challenges or difficulties with the platform, whether it’s a Mukuru agent in a physical booth, at a branch, over the telephone, or via a virtual live chat function in a language of the customer’s choosing, and often in their mother tongue. Take a walk through our Contact Centre at any time, and you’ll hear conversations in 15 languages – our very own united nations of Africa and Asia.

Company details

Company typeSME
IndustryDigital Payments & Money Transfer
Company size501 - 1000

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Job description

Shape Confident Tax Decisions Across a Growing Fintech Group

Are you an experienced tax professional who can turn complex requirements into clear, practical action?

Mukuru is looking for a Tax Manager to lead the day-to-day delivery of Group tax compliance and reporting, strengthen tax risk management, and support informed business decisions across multiple jurisdictions.

In this role, you will manage operational tax matters while partnering with the Tax Director on material, unusual and strategic issues.

Why This Role Matters

Your work will help protect the Group, improve reporting quality, enable responsible expansion, and build scalable tax processes for new products, entities and markets.

You will have the opportunity to influence key decisions, improve the way we work, and contribute to a strong, future-ready tax function.

What You Will Lead

Tax Strategy, Planning and Projects

  • Help develop and implement Group tax processes and policies that support business priorities.
  • Lead tax planning and advisory projects, coordinate stakeholders, and translate technical findings into practical recommendations.
  • Advise on the tax implications of business decisions, transactions, new products, entities and country launches.
  • Manage tax projects focused on optimising the Group’s tax position, improving efficiency and mitigating risk.
  • Manage external advisers and review deliverables to ensure they meet the agreed scope, quality and budget.
  • Collaborate with cross-functional teams to ensure tax decisions align with business objectives.

Tax Accounting and Reporting

  • Review income tax and other tax reconciliations, advise on adjustments, and support monthly close activities.
  • Ensure tax positions align with applicable accounting standards and tax regulations.
  • Provide insight into the effect of tax matters on the Group’s financial statements.
  • Partner with auditors, service providers and internal finance teams on tax calculations, reporting positions and audit readiness.
  • Ensure the timely processing of VAT payments and refunds.
  • Drive tax automation and continuous improvement initiatives.

Multi-Jurisdictional Tax Compliance

  • Oversee accurate and timely tax returns and reporting across Africa, the United Kingdom and Europe.
  • Maintain a strong understanding of relevant local and international tax legislation.
  • Review tax returns, calculations and reports for quality, accuracy and completeness.
  • Maintain high-quality working papers, filing packs, supporting evidence and audit-ready documentation.
  • Coordinate responses to tax information and data requests.
  • Oversee direct and indirect tax obligations, including company tax, payroll taxes, VAT, GST and SDL.
  • Maintain accurate tax balances on the general ledger.
  • Coordinate transfer pricing master and local files, supporting documentation, returns and external adviser engagement.
  • Implement and coordinate transfer pricing processes in line with Mukuru’s transfer pricing policy.

Tax Risk, Audits and Controls

  • Manage the Group tax risk register, tax controls and remediation tracking.
  • Identify tax risks relating to existing operations, new products, entities and country launches.
  • Recommend practical actions to reduce financial, regulatory and reputational exposure.
  • Implement effective controls and processes to support accurate tax calculations, compliance and reporting.
  • Lead tax audits by coordinating information requests, adviser input, dispute strategy and recommended resolutions.
  • Work closely with legal and compliance teams to align tax practices with regulatory requirements.
  • Escalate material exposures, uncertain tax positions and significant tax authority matters where required.

Leadership and Stakeholder Engagement

  • Set objectives, prioritise workloads, coach team members and build tax capability within the team.
  • Manage and support the performance of the Junior Tax Specialist and any other assigned direct or indirect reports.
  • Provide clear tax guidance and training to colleagues across the business.
  • Keep stakeholders informed about developments and changes in tax regulations.
  • Explain complex tax concepts clearly to colleagues who may not have a tax background.
  • Build strong working relationships with finance leadership, legal, compliance, external advisers and tax authorities.

What You Will Bring

Qualifications

  • A postgraduate honours degree or postgraduate diploma in Accounting or Tax.
  • A Chartered Accountant designation, professional tax qualification or MCom Tax.
  • Registration as a tax practitioner or recognised professional tax certification.

Experience

  • Between 7 and 10 years of experience in a tax role.
  • Between 7 and 10 years of experience managing tax projects, tax audits and providing tax advice.
  • At least 5 years of experience in VAT and indirect taxes.
  • At least 5 years of experience supervising or leading a team.
  • At least 5 years of experience in a multinational or cross-border organisation, accounting firm, financial institution or fintech environment.
  • Experience working across African markets will be advantageous.

Knowledge and Skills

  • Advanced knowledge of corporate tax and VAT legislation, including VAT apportionment.
  • Strong knowledge of global tax regulations, with a focus on Africa.
  • Advanced knowledge of IFRS and tax compliance requirements.
  • Experience working with different types of tax returns.
  • Strong knowledge of international tax and complex transfer pricing.
  • Proficiency in tax software, financial systems and Microsoft Office.
  • Strong analytical and problem-solving skills.
  • Excellent attention to detail.
  • The ability to analyse complex tax matters and recommend practical solutions.
  • Excellent written and verbal communication skills.
  • Strong leadership, coaching and mentoring capabilities.
  • The ability to adapt to changing regulations and business environments.
  • A proactive, accountable and solutions-focused approach.

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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