Logo for Savior Artigos Texteis Lda

German-Speaking Customer Support Agent – Home Appliances – Thessaloniki, Greece

Savior Artigos Texteis Lda

Role overview

Qualifications

  • Fluent/native German (C1)
  • Good PC skills and basic technical understanding
  • English (B2)
  • Previous customer support experience is a plus

Responsibilities

  • Provide frontline phone and email customer support
  • Perform remote troubleshooting for home appliances
  • Help customers install and programme appliances
  • Arrange technician service appointments
  • Assist customers in finding and ordering spare parts

Key facts

  • Remote from: Greece
  • Full time
  • Customer Service Agent
  • 192 - 192K yearly
  • English, German

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Technical Curiosity
  • Problem Solving
  • Communication
  • Teamwork

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

Links

Website LinkedIn See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

A well-known home appliances brand is looking for German-speaking Customer Support Agents to join its team in Thessaloniki. You'll help customers troubleshoot appliances, book service appointments, and find spare parts — becoming a cross-skilled technical support expert along the way.

Key Responsibilities

  • Provide frontline phone and email customer support
  • Perform remote troubleshooting for home appliances
  • Help customers install and programme appliances
  • Arrange technician service appointments
  • Assist customers in finding and ordering spare parts

What We're Looking For

  • Fluent/native German (C1) and English (B2)
  • Good PC skills and basic technical understanding
  • Previous customer support experience is a plus, not required

What's on Offer

  • Productivity bonus 
  • Salary with 14th months base
  • Monthly transportation bonus up to 100 EUR
  • Full relocation support
  • Full training provided to become a cross-skilled expert
  • Live and work in Thessaloniki, a city rich in history and culture

Start your customer support career in Greece with full training provided. Apply now!

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Customer Service Agent Related jobs

Greece

Other jobs at Savior Artigos Texteis Lda

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.

  • remote jobs
  • German-Speaking Customer Support Agent – Home Appliances – Thessaloniki, Greece