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Application Support Specialist

Role overview

Qualifications

  • Bachelor's degree or equivalent experience
  • 2 - 4 years of experience in application support, systems support or integrations
  • Working knowledge of SQL and data validation principles
  • Experience supporting policy administration, claims, risk management, or insurance-related platforms

Responsibilities

  • Support and troubleshoot integrations, APIs, data feeds, and business applications across underwriting, claims, CRM, and captive insurance platforms
  • Monitor system performance, data quality, and scheduled processes to ensure accurate and reliable operations
  • Write SQL queries and reports to validate data, investigate issues, and support business needs
  • Assist with application administration, user access, configuration updates, and documentation

Key facts

  • Remote from: Maryland (USA)
  • Full time
  • Mid-level (2-5 years)
  • Application Support Specialist
  • English

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Analytical Skills
  • Communication
  • Problem Solving

About the company

Brown & Brown Insurance logo

Brown & Brown Insurance

Insurance Brokerage & Agencies

Brown & Brown Insurance delivers risk management solutions to help protect and preserve what our customers value most. Our three business segments—Retail, Programs and Wholesale Brokerage—offer a wide range of insurance solutions to businesses and individuals. We are one of the insurance industry’s most powerful and influential leaders, with a strong, deeply rooted cultural foundation built on integrity, innovation, superior capabilities and discipline. The Power of WE ignites our performance, and while diverse and varied in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. Brown & Brown is proud to be certified as a Great Place to Work®, and we are always actively looking for talented teammates who embrace our culture to join our winning team. Find us on the NYSE as BRO.

Company details

Company typeXLarge
IndustryInsurance Brokerage & Agencies
Company size10001

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Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Oxford Risk Management Group is seeking an Application Support Specialist to

support the business systems, integrations, and data processes that drive our Commercial Lines and Captive Insurance operations. This role is responsible for maintaining application performance, supporting data integrity, troubleshooting integrations, and assisting end users across underwriting, claims, risk management, and captive insurance programs.

Your Impact

  • Support and troubleshoot integrations, APIs, data feeds, and business applications across underwriting, claims, CRM, and captive insurance platforms.
  • Monitor system performance, data quality, and scheduled processes to ensure accurate and reliable operations.
  • Write SQL queries and reports to validate data, investigate issues, and support business needs.
  • Assist with application administration, user access, configuration updates, and documentation.
  • Partner with business and technology teams to resolve issues and improve system efficiency.

Successful Candidate Will Have

  • Bachelor's degree or equivalent experience.
  • 2 - 4 years of experience in application support, systems support or integrations.
  • Working knowledge of SQL and data validation principles.
  • Experience supporting policy administration, claims, risk management, or insurance-related platforms.
  • Strong troubleshooting, analytical, and communication skills.
  • Experience in Commercial Lines, Property & Casualty, or Captive Insurance environments preferred.

Pay Range

$70,000 - $88,000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. 


Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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