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Service Associate- Manhattan/Bronx, NY

Role overview

Qualifications

  • Physically able to lift up to 40 pounds on a daily basis
  • Valid and unrestricted driver’s license and appropriate insurance to travel by car as required
  • High school degree or GED
  • Use of personal vehicle (drive 80-100 miles/day depending on territory)

Responsibilities

  • Collecting single use devices at hospitals within designated territory
  • Engaging with hospital staff to provide optimal customer service on training and education
  • Partnering with sales representatives to manage inventory and supply of materials for hospitals
  • Helping with the education cadence around proper device collection

Key facts

Hard skills

Other skills

  • Customer Service
  • Lifting Ability
  • Teamwork
  • Collaboration
  • Communication
  • Independent Thinking
  • Relationship Building

About the company

Stryker logo

Stryker

Medical Devices & Equipment

Stryker is a global leader in medical technologies and, together with our customers, we are driven to make healthcare better. We offer innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. More information is available at stryker.com and careers.stryker.com. Facts: ● 2023 Sales: $20.5 billion ● Industry: Medical Instruments & Supplies ● Employees: 52,000 worldwide ● 40 years of sales growth leading up to 2020 ● 44+ Manufacturing and R&D Locations Worldwide ● $1.4 billion spent on research and development in 2023 ● ~12,900 patents owned globally in 2023 ● Products sold in ~75 countries ● Fortune 500 Company ● 7 consecutive years as one of Fortune's World's Best Workplaces Stryker’s social media community guidelines: https://www.stryker.com/content/m/legal/social-media-community-guidelines/en/index.html Notice Regarding Employee Conduct on Facebook/LinkedIn Meta/LinkedIn does not permit employers to verify or validate “employees” in the (META: “Works at” LinkedIn: “Experience”) section of users’ profiles. Please be aware that the views expressed by individuals on their personal accounts and do not necessarily represent the views of our company. If you encounter any issues with a person claiming to be our employee, we recommend using the “Report Profile” feature. If you’d like to report concerns to our Ethics Hotline, you may do so at: https://app.convercent.com/en-us/LandingPage/b6bb4e84-9fcb-ea11-a974-000d3ab9f296

Company details

Company typeXLarge
IndustryMedical Devices & Equipment
Company size10001

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Job description

Work Flexibility: Field-based

Who we want 

Customer oriented representatives. A person who has an eye for impressing our customers and building strong relationships. Competitive Spirit. Team players who are looking to launch a career with Stryker, understanding that a Service Associates role offers ground-floor experience of our business. Challengers. People who continually seek improvement for the business and their customers. Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward. Collaborative net-workers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts. Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes. 

What you will do 

As a Service Associate, your primary responsibility will be collecting single use devices at hospitals within your designated territory. You will also get to engage with hospital staff to provide optimal customer service on training and education around the proper use of Stryker Sustainability Solution’s bins and what devices can be collected. Partnering with the sales representatives in your assigned territory, you will manage inventory, help with the education cadence, and supply of materials for your hospitals. 

What you need 

Physically able to lift up to 40 pounds on a daily basis. 

• Valid and unrestricted driver’s license and appropriate insurance to travel by car as required. 

• Highschool degree or GED. 

• Use of your personal vehicle (drive 80-100 miles/day depending on territory).

Work From Home: Field-based
Travel Percentage: 50%
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

United States of America Pay Ranges:

  • US20: $25.90 - $35.04 USD Hourly
Travel Percentage: NoneStryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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