Payment Posting Specialist

Who We Are:

At Panorama Eyecare, we are not just a team; we are a community of dedicated professionals united in our quest to provide the best eyecare anywhere. Our unflinching commitment to excellence and our core values make us an Employer of Choice. Join us in shaping the future of eyecare as we thrive together!

The Position:

The Payment Posting Specialist plays a crucial role in ensuring accurate and efficient posting of payments, adjustments, and denials from insurance companies, patients, and third-party payers. This role is essential in maintaining financial integrity and supporting revenue cycle operations by reconciling payments and identifying discrepancies. The ideal candidate is detail-oriented and proficient in medical billing systems.

Responsibilities:

• Post all insurance and patient payments, adjustments, and denials accurately in the billing system.
• Reconcile electronic remittance advice (ERA) and paper explanation of benefits (EOB) with payments received.
• Ensure payments are applied to the correct accounts, charges, and services.
• Accurately post payer adjustments and write-offs based on contractual agreements.
• Flag denied claims for review and escalate trends in underpayments or denials.
• Perform daily reconciliation of posted payments and adjustments to ensure accuracy.
• Investigate and resolve discrepancies in payment postings or account balances.
• Collaborate with AR, billing, and collections teams to resolve payment discrepancies.
• Assist in providing payment-related data for audits, appeals, or patient inquiries.
• Maintain accurate documentation of payment postings and adjustments.
• Stay updated on payer policies and industry standards impacting payment processing.

Performance/Skills Requirements:

• Payment Processing Expertise: Knowledge of EOBs, ERAs, and payer-specific payment policies.
• Analytical Thinking: Ability to identify and resolve discrepancies efficiently.
• Communication Excellence: Strong verbal and written communication skills for working with internal teams and external payers.
• Technical Proficiency: Experience with NextGen and payment posting tools.
• Attention to Detail: Ability to ensure high accuracy in financial transactions.

Education/Certifications/Experience:

• High school diploma or GED required; Associate’s degree in Healthcare Administration, Accounting, or a related field preferred.
• Minimum of 1-2 years of experience in medical billing, payment posting, or healthcare accounts receivable.
• Certification in medical billing or coding (e.g., CPC, CCA) is a plus.
• Experience with automated payment posting systems and payer portals.
• Knowledge of financial reconciliation processes in healthcare settings.

Additional Job Details:

• This is a Full-Time position.
• Compensation for this role will be $20.95 - $24.02 based on experience and qualifications.

The Perks:

• PTO Accruals Start at 3 Weeks
• Comprehensive Medical and Dental Insurance
• Company-Paid Optical Allowance
• Company-Paid Routine Eye Care
• Short-Term and Long-Term Disability Insurances
• Educational Allowance
• Paid Holiday Program
• 401K with Company Match

Join Our Team!

Embark on a rewarding journey with Panorama Eyecare and become part of a team that embodies the values of Partnership, Engagement, Excellence, and Stewardship. As an Eyecare Professional, you will not only provide exceptional patient care but also shape the future of our practices. Together, we are transforming the eyecare landscape. Click "apply" now and let your passion for excellence and patient well-being shine!

EEOC:

Panorama Eyecare is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.