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MRM Patient Service Rep I - FT/Remote

Role overview

Qualifications

  • High School Degree or equivalent
  • Prior Revenue Cycle Management preferred
  • Basic Excel, Word, Computer and Keyboarding Skills
  • Excellent communication and customer service skills

Responsibilities

  • Process accounts according to the state they are in the Self Pay accounts receivable
  • Work with patient accounts to determine resolution to obtain payment
  • Continuously develop skills in the department to serve where processing volume is needed
  • Learn workflows, policies, and procedures to ensure accurate processing, timeliness, and communication

Key facts

Hard skills

Other skills

  • Microsoft Excel
  • Computer Literacy
  • Computer Keyboards
  • Communication
  • Customer Service

About the company

Mercy logo

Mercy

Hospitals & Health Care

Mercy, one of the 25 largest U.S. health systems, serves millions annually with nationally recognized quality care and one of the nation’s largest Accountable Care Organizations. Mercy is a highly integrated, multi-state health care system including more than 40 acute care, managed and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient and urgent care locations, imaging centers and pharmacies. Mercy has 900 physician practices and outpatient facilities, 3,400 Mercy Clinic physicians and advanced practitioners, as well as more than 40,000 co-workers serving patients and families across Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas.Mercy’s Virtual Care Center is the world’s first such facility dedicated to care outside its own walls, monitoring patients 24/7/365 across the country, using high-speed data and video connections and medically intervening when and where patients need it with a comprehensive team approach. Visit MercyVirtual.netMercy was among the first health care organizations in the U.S. to have an integrated electronic health record (EHR) connecting all points of care. Mercy Technology Services’ broad use of its EHR has been recognized at one of the highest possible levels by Epic. Visit MercyTechnology.net.For information about Mercy's social media policy, please visit https://www.mercy.net/footer/website-terms-and-privacy/#social. Please note: many of the images and videos featured on our page were taken before the COVID-19 pandemic. Rest assured, we are following all necessary guidelines at this time, whether it's in photos and videos here, or in person at any of our Mercy facilities. For more information, visit Mercy.net/COVID19.

Company details

Company typeXLarge
IndustryHospitals & Health Care
Company size10001

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Job description

Find your calling at Mercy!

Position performs to process accounts according to the state they are in the Self Pay accounts receivable.The tasks include working with patients accounts to determine resolution to obtain payment.The role is flexible with all the tasks in the department from scanning documents to processing a loan payment. The incumbent will be asked to continuously develop their skills in the department to serve where the volume of processing is needed. It is the role of this position to learn the workflows, policies and procedures to ensure accurate processing, timeliness, and communications in aiding peers, patients, and other departments.Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Minimum Required Qualifications
Education:
High School Degree or equivalent.

Experience:
Prior Revenue Cycle Management preferred.
43
Other Skills and Knowledge:
Prefer the following: Basic Excel, Word, Computer and Keyboarding Skills.Healthcare billing or insurance experience preferred but not required. Excellent communication and customer service skills.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Apply once. Then go straight to the hiring manager.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
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