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Duration: 12 months
We’re looking for a Content Strategist to manage updates across Meta's Help Centers, which includes the Client, Client and Business Help Centers. The ideal candidate is a strong writer and editor with experience in digital content management and content strategy. They will be experienced at hands-on drafting and editing in a CMS, content structuring and proactive problem solving. They will be a skilled communicator who can effectively use a variety of business communication tools to get the information they need and provide progress updates to stakeholders.
RESPONSIBILITIES
Create, edit and publish content for Meta’s Help Centers in simple, jargon-free language using Meta’s voice to accurately capture how to use our business tools.
Execute Help Center content strategy for product changes while managing feedback from cross-functional stakeholders including marketing, technical and business roles.
Consistently deliver content that meets or exceeds Meta’s quality standards.
Meet tight publishing deadlines with high attention to detail.
Minimum skills and experience
3 years’ experience of digital content writing and management, including using a CMS and HTML.
Experienced in working with cross-functional stakeholders to produce public-facing content.
Preferred skills and experience
Writing technical or educational guides for consumers or businesses.
Experience within a global technology company or digital-focused industry.
Knowledgeable about marketing or communications industries.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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