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Coordination of Benefits Processor (Managed Care) Remote

Role overview

Qualifications

  • Healthcare Experience
  • Administrative healthcare experience
  • Solid experience with the MS Office Suite
  • High attention to detail

Responsibilities

  • Supports multiple Lines of Business (LOBs), including Medicare and Marketplace (MKP)
  • Validates external medical and pharmacy coverage through provider portals, outbound calls, and review of Explanation of Benefits (EOBs)
  • Researches and validates state, vendor, and internal Coordination of Benefits (COB) leads
  • Processes provider disputes and submits claim adjustments based on validated COB information

Key facts

Hard skills

Other skills

  • Microsoft Office
  • Detail Oriented
  • Customer Service
  • Organizational Skills
  • Time Management
  • Communication
  • Collaboration

About the company

Molina Healthcare logo

Molina Healthcare

Health Insurance (Payers)

Molina Healthcare is a FORTUNE 500 company that is focused exclusively on government-sponsored health care programs for families and individuals who qualify for government sponsored health care. Molina Healthcare contracts with state governments and serves as a health plan providing a wide range of quality health care services to families and individuals. Molina Healthcare offers health plans in Arizona, California, Florida, Idaho, Illinois, Kentucky, Massachusetts, Michigan, Mississippi, Nevada, New Mexico, New York, Ohio, South Carolina, Texas, Utah, Virginia, Washington and Wisconsin. Molina also offers a Medicare product and has been selected in several states to participate in duals demonstration projects to manage the care for those eligible for both Medicaid and Medicare.

Company details

Company typeXLarge
IndustryHealth Insurance (Payers)
Company size10001

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Job description

Molina Healthcare is hiring for Coordination of Benefits Processor. This role is remote and can be worked from a variety of locations. PST Time Zone is preferred. 

This role will provide support for coordination of benefits review activities that directly impact medical expenses and premium reimbursement. Responsible for primarily coordinating benefits with other carriers responsible for payment. Facilitates administrative support, data entry, and accurate maintenance of other insurance records. 

Highly Qualified Candidates Will Have the Following Experience-

  • Healthcare Experience
  • Administrative healthcare experience
  • Solid experience with the MS Office Suite
  • High attention to detail
  • Solid work history


Essential Job Duties 

  • Supports multiple Lines of Business (LOBs), including Medicare and Marketplace (MKP)
  • Validates external medical and pharmacy coverage through provider portals, outbound calls, and review of Explanation of Benefits (EOBs) to identify and verify other insurance information. 
  •  Researches and validates state, vendor, and internal Coordination of Benefits (COB) leads through insurance carrier outreach and online resources. 
  • Reviews and interprets EOBs, medical claims, and eligibility information to determine appropriate COB actions. 
  • Processes provider disputes and submits claim adjustments to ensure claims are paid correctly based on validated COB information. 
  • Maintains Internal databases and other insurance records to ensure accurate member coverage information. 
  • Submits ECRS requests to CMS to update external coverage information within the CMS system.  
  • Maintains compliance with departmental procedures, documentation standards, and regulatory requirements related to COB and Medicare coordination.
  • Provides telephone, administrative and data entry support for the coordination of benefits (COB) team. 
  • Phones or utilizes other insurance company portals to validate state, vendor and internal COB leads. 
  • Updates the other insurance table on the claims transactional system and COB tracking database. 
  • Contacts Centers for Medicare and Medicaid Services (CMS) directly, or coordinates with the assigned company contact to log tickets for premium restoration such as Medicare Secondary Payer (MSP) and End-Stage Renal Disease (ESRD). Job Requirements 
  • At least 1 year of administrative support experience, or equivalent combination of relevant education and experience. 
  • Customer service skills. 
  • Attention to detail, organizational and time-management skills; ability to manage simultaneous projects and tasks to meet internal deadlines. 
  • Ability to work cross-collaboratively across a highly matrixed organization and establish and maintain effective relationships with internal and external stakeholders.
  • Effective verbal and written communication skills. 
  • Microsoft Office suite and applicable software programs proficiency. Preferred Qualifications• Health care experience. 

To all current Molina employees. If you are interested in applying for this position, please apply through the Internal Job Board. 

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

  Same Posting Description for Internal and External Candidates

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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