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Business Analyst

Role overview

Qualifications

  • 5+ years of experience in the SaaS industry
  • Experience working in Agile/Scrum environments
  • Strong analytical, problem-solving, and organizational skills
  • Proven ability to manage multiple stakeholders and priorities in a fast-paced SaaS environment

Responsibilities

  • Bridge business and technology teams, drive requirement clarity, and contribute to successful product delivery
  • Create and maintain requirement artifacts such as BRDs, FRDs, process flows, workflow diagrams, mockups, and functional specifications
  • Use AI-powered tools to support documentation, research, analysis, and productivity improvements
  • Analyze business problems, identify solutions, and translate requirements into clear and actionable deliverables

Key facts

Hard skills

Other skills

  • Communication
  • Analytical Skills
  • Problem Solving
  • Organizational Skills

About the company

Endava logo

Endava

IT Services & IT Consulting

Endava is reimagining the relationship between people and technology. We have helped some of the world’s leading Payments, Financial Services, Telecommunications, Media, Technology, Consumer Products, Retail, Mobility, and Healthcare companies accelerate their ability to take advantage of new business models and market opportunities. By ideating and delivering dynamic platforms and intelligent digital experiences, we help our clients fuel the rapid, ongoing transformation of their business. By leveraging next-generation technologies, our agile, multi-disciplinary teams provide a combination of Product & Technology Strategies, Intelligent Experiences, and World Class Engineering to help our clients become more engaging, responsive, and efficient. Endava has 11,761 people as of September 30, 2023, located in the European Union: Austria, Bulgaria, Croatia, Denmark, Germany, Ireland, Netherlands, Poland, Romania, Slovenia and Sweden; Non-European Union: Bosnia & Herzegovina, Moldova, North Macedonia, Serbia, Switzerland and the United Kingdom; North America: Canada and the United States; Latin America: Argentina, Colombia, Mexico and Uruguay; Asia Pacific: Australia, Malaysia, Singapore and Vietnam; Middle East: United Arab Emirates.Along with investing in long-term customer relationships, Endava recognises the importance of providing rewarding and challenging careers for our people and, by doing so, has established itself as the employer of choice in certain regions.

Company details

IndustryIT Services & IT Consulting
Company size10001

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Job description

Company Description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
 
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
 
From prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

We are seeking a Business Analyst with 5+ years of experience in the SaaS industry who can effectively bridge business and technology teams, drive requirement clarity, and contribute to successful product delivery.

Key Responsibilities & Skills

  • Strong understanding of business analysis fundamentals, including requirement gathering, user story creation, stakeholder management, and Agile delivery practices.
  • Experience creating and maintaining requirement artifacts such as BRDs, FRDs, process flows, workflow diagrams, mockups, and functional specifications.
  • Basic technical knowledge of SQL, APIs, application logs, system integrations, and related technology concepts to effectively collaborate with engineering teams.
  • Practical experience using AI-powered tools to support documentation, research, analysis, and productivity improvements.
  • Excellent verbal and written communication skills with the ability to confidently engage stakeholders across business, product, and technology teams.
  • Ability to analyze business problems, identify solutions, and translate requirements into clear and actionable deliverables.

Qualifications

Preferred Qualifications

  • Experience working in Agile/Scrum environments.
  • Familiarity with Azure DevOps, GitHub, Jira, Confluence, Visio, Lucid chart, or similar tools.
  • Strong analytical, problem-solving, and organizational skills.
  • Proven ability to manage multiple stakeholders and priorities in a fast-paced SaaS environment.
  • Business Analyst (5+ Years SaaS Experience)

Additional Information

Time of work - 3 PM IST to 12 AM IST
Work from home option due to time of work

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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