Remarketing Transportation Specialist - Remote

Summary/Objective

The Remarketing Transportation Specialist will be responsible for coordinating all transportation remarketing activities, along with handling the client insurance damage claim process. They will support the Remarketing Manager by handling daily administrative tasks. The Remarketing Transportation Specialist will work closely with other department members to ensure timely completion of tasks and projects. 

Essential Functions

• Communicates regularly with clients
• Communicates with auction sites via AutoIMS and VRM escalating issues as needed
• Places assignments in IMS from VRM as dictated by the “Task Report”
• Assign vehicles to correct auction site
• Monitors VRM throughout the day for any newly added assignments
• Partners with the transportation team to complete any additional daily tasks
• Updates transport status in VRM
• Audits vehicles arriving at auction
• Process and complete redemptions in a timely manner
• Send all vehicle releases to the assigned recovery agent
• Coordinates invoicing and payment activities with clients and auctions
• Reviews invoices for errors, approves payment and submits to accounting for processing
• Works directly with the auction to coordinate vehicle releases, transportation and titles
• Monitors AutoIMS automated emails; correctly annotates all communications in AutoIMS and VRM
• Use Autoims, VRM, Centerpoint and RDN to manage the damage claims, redemptions, titles, and transportation processes
• Work directly with the client to file any claims and gather required documentation for evaluation; file claims in Centerpoint
• Update claim details in VRM to be viewed by the lien holder
• Monitor claims to place vehicles on and off hold as required
• Resolves any unfinished tasks as noted on daily VRM reporting

Competencies

• Excellent written and verbal communication skills
• Reading comprehension
• Critical thinking skills
• Working knowledge of Microsoft programs such as Word, Excel, Outlook and PowerPoint
• Planning and organization skills
• Customer focused
• Ability to multi-task

Education and Experience

• High school diploma or GED required
• Bachelor’s degree in business-related field, preferred
• One (1) year auto-finance, auto-auction, collections, or remarketing preferred

Position Type/Expected Hours of Work

This is a part-time position.  Days and hours of work are variable and based on business need.   Evening and weekend work may be required as job duties demand.

Physical Requirements

This position is indoors.  Must be able to sit at a computer terminal for an extended period.   May be asked to lift approximately 25 lbs.  Exposure to moderate noise and light, i.e business office with computers, phone, printers, light foot traffic.

EEO Statement

Location Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.  In addition to federal law requirements, Location Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Applicants must be legally authorized to work in the United States