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Sr. Program Manager

Role overview

Qualifications

  • 10+ years of Technical Program Management delivering complex, multi-workstream initiatives.
  • Hands-on ownership of customer relationships, timelines, scope, budgets, and resources for data and AI projects.
  • People management experience leading high-performance teams.
  • Direct client-facing experience in a consulting or professional services organization.

Responsibilities

  • Lead end-to-end delivery of large, strategic data and AI programs across multiple workstreams.
  • Own portfolio-level governance, including operating cadences, risk management, and stakeholder communications.
  • Partner with sales and technical delivery teams to translate client strategy into actionable roadmaps.
  • Drive portfolio financial performance by owning revenue targets, margin management, and forecasting.

Key facts

Hard skills

Other skills

  • Program Management
  • Governance
  • People Management
  • Decision Making
  • Analytical Skills
  • Collaboration
  • Time Management
  • Prioritization
  • Communication

About the company

phData logo

phData

Artificial Intelligence & Machine Learning Services

phData is the leading AI and data services company. We specialize in AI and data applications, from conception to production. Our global delivery team partners with the world's top brands to execute data initiatives in artificial intelligence, data engineering, applications, analytics, and managed services for cloud platforms.

Company details

Company typeSME
IndustryArtificial Intelligence & Machine Learning Services
Company size501 - 1000

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Job description

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We're growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

About phData:

Join phData, a dynamic and innovative leader in the modern data stack. We partner with major cloud data platforms like Snowflake, AWS, Azure, GCP, Fivetran, Pinecone, Glean and dbt to deliver cutting-edge services and solutions. We're committed to helping global enterprises overcome their toughest data challenges. Even though we're growing extremely fast, we maintain a casual, exciting work environment. We hire top performers and allow you the autonomy to deliver results.

We are looking for a Senior Program Manager to join our PMO team. In this role, you will own a portfolio of complex, multi-workstream data and AI programs, ensuring they are delivered on time, on budget, and with clear business value for our largest strategic customers. You will build structure around ambiguity, driving disciplined governance, financial performance, and continuous improvement across your programs. You will collaborate closely with client executives, internal sales and delivery leadership, architects, engineers, and partner stakeholders to align roadmaps, mitigate risks, and advance phData's delivery excellence.

Role Overview

We are looking for a Senior Program Manager to join our PMO team. In this role, you will own a portfolio of complex, multi-workstream data and AI programs, ensuring they are delivered on time, on budget, and with clear business value for our largest strategic customers. You will build structure around ambiguity, driving disciplined governance, financial performance, and continuous improvement across your programs. You will collaborate closely with client executives, internal sales and delivery leadership, architects, engineers, and partner stakeholders to align roadmaps, mitigate risks, and advance phData's delivery excellence.

Key Responsibilities

  • Lead end-to-end delivery of large, strategic data and AI programs across multiple workstreams, ensuring clear scope, measurable outcomes, and on-time, on-budget execution for enterprise customers.
  • Own portfolio-level governance, including operating cadences, cross-project dependencies, risk and issue management, change control, and stakeholder communications across internal teams and client leadership.governance, including operating cadences, cross-project dependencies, risk and issue management, change control, and stakeholder communications across internal teams and client
  • Partner with sales, account leadership, and technical delivery teams to translate client strategy into actionable roadmaps, aligning architecture and engineering work with measurable business value and ROI.
  • Drive portfolio financial performance by owning revenue targets, margin management, forecasting, and reporting, and by identifying and executing levers to improve profitability and utilization.
  • Build, mentor, and guide high-performing, multidisciplinary teams, fostering accountability, psychological safety, and continuous improvement in how we deliver data and AI solutions.

About You

You are a collaborative delivery leader who enjoys working in a fast-paced, outcomes-driven environment. You are comfortable operating in distributed, global teams and partnering with colleagues across time zones.

Required Qualifications

Experience

  • 10+ years of Technical Program Management delivering complex, multi-workstream initiatives.
  • Hands-on ownership of customer relationships, timelines, scope, budgets, and resources (architects and engineers) for data and AI projects across technologies such as Snowflake, Databricks, dbt, Fivetran, Power BI, Tableau, and Sigma.
  • Proven ability to manage multiple customers concurrently while maintaining 85%+ billable utilization, with a consistent record of on-time, on-budget delivery.
  • People management experience leading high-performance teams.
  • Direct client-facing experience in a consulting or professional services organization, including navigating complex stakeholder landscapes.
  • Demonstrated experience bringing structure to ambiguity, anticipating and surfacing risks early, uniting distributed teams, and leading difficult conversations with clarity, empathy, and accountability.

Technical / Functional Skills

  • Hands-on portfolio/program management expertise with Agile methodologies and strong understanding of Waterfall, including the ability to select and tailor SDLC approaches to complex, multi-workstream programs.
  • Strong proficiency with Jira, Azure DevOps, MS Project, and Microsoft 365 (including advanced Excel usage for planning, tracking, and reporting).
  • Proven ability to design and run rigorous governance frameworks, including operating cadences, RACI, and risk/issue/decision/change management.
  • Strong technical and process documentation skills, producing clear, executive-ready materials and status updates for C-level stakeholders.
  • Ability to understand modern data and AI solution architectures (e.g., Snowflake, Databricks, BI tools) at a conceptual level to scope work, manage dependencies, and communicate effectively with architects and engineers.
  • Highly organized and self-directed, with excellent time management, prioritization, analytical, decision-making, and critical-thinking skills.

Education - If desired

  • Bachelor’s degree in relevant field, or equivalent practical experience.

Preferred Qualifications

Preferred qualifications help candidates stand out but are not required for success in this role.

  • Bachelor’s degree in IT or a related technical field.
  • PMP and CSM certifications; additional relevant credentials are a plus.
  • Prior hands-on experience delivering data or analytics solutions on Snowflake, Databricks, dbt, Fivetran, Power BI, Tableau, or Sigma.
  • Exposure to AI/ML project delivery, including partnering closely with data scientists and ML engineers and understanding model lifecycle and MLOps concepts.
  • Familiarity with cloud platforms such as AWS, Azure, or GCP at the architecture and governance level, particularly for data and AI workloads.

Why phData?

  • Impactful Work: Partner with leading organizations on meaningful data & AI initiatives.
  • Collaborative Culture: Work with a supportive, high-performing global team that values transparency, autonomy, and continuous improvement.
  • Growth Opportunities: Access to challenging projects, mentorship, and structured development pathways.
  • Values-Driven: We prioritize doing the right thing for our clients, our teams, and our community.

Benefits at phData

India:

  • Remote-First Workplace
  • Medical Insurance for Self & Family
  • Medical Insurance for Parents
  • Term Life & Personal Accident
  • Wellness Allowance
  • Broadband Reimbursement
  • Continuous learning and growth opportunities to enhance your skills and expertise
  • Other benefits include paid certifications, professional development allowance, and bonuses for creating company-approved content development allowance, and bonuses for creating company-approved content development allowance

#LI-DNI

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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