Community Engagement Intern - MIIS

Kindly note that this vacancy is for MIIS (Middlebury Institute of International Studies at Monterey) students only. 

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Hours: 15-20 hours per week 

Location: home-based 

Travel: none 

Reporting to: Language Access and Engagement Specialist

MIIS Students may be eligible for the Experiential Learning Fund (ELF). For more information please visit: https://www.middlebury.edu/institute/academics/immersive-learning-study-abroad/funding 

Are you a MIIS student with a unique internship idea based on your area of interest and expertise? Apply to any open MIIS internship posting, upload your resume, and outline your proposal in your cover letter.

CLEAR Global is an equal-opportunity employer, committed to having a diverse team where individuals of all backgrounds collaborate and learn from one another. We believe we can be most effective with diverse experience and expertise in our team. We recruit on merit, actively seek diverse applicant pools, and encourage candidates of all backgrounds to apply. We do not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, marital or parental status, or sexual orientation, and welcome all types of diversity.

Background

CLEAR Global is powered by a global community of over 200,000 linguists, who give their time and skills to help people access information in the language they understand. Keeping this community informed, connected, and engaged is essential to our work. This happens through online events, ongoing conversations on our Discourse platform, and community-led projects where members work together on shared tasks.

The role

The Community Engagement Intern will help keep CLEAR Global's community active, connected, and well supported. This includes helping to plan and run online events, supporting and moderating conversations on the Discourse platform, and helping community members work together on collaborative projects. The role is well suited to someone who enjoys bringing people together, keeping things organized, and helping a community feel welcoming and well run.

This internship offers hands-on experience in community management within an international nonprofit, and the chance to build practical skills in event planning, online moderation, and community coordination.

Responsibilities

• Help manage and develop our Discourse community space: Take an active role in the day-to-day management of the platform, including creating and organizing categories, channels and topics, supporting basic administration, and helping improve the space as the community grows.
• Keep the community active and engaged: Proactively start and follow up on conversations, identify opportunities for new discussions, and encourage members to contribute, share experiences, and connect with each other.
• Moderate community conversations: Help keep discussions constructive, inclusive, and respectful, and raise inappropriate content or more sensitive issues with the wider team when needed.
• Support community members: Help members use and navigate Discourse, respond to questions, and support basic troubleshooting where needed.
• Support community-led projects: Help set up and coordinate projects where community members work together on shared activities, using platforms such as Discourse and Slack, and regularly follow up with contributors to maintain momentum.
• Help plan online events: Support the planning of community events, including identifying topics and formats, finding and coordinating speakers, and connecting events with wider community activities.
• Manage event logistics: Support scheduling, registration, participant communications, preparation, and practical tasks during online events.
• Track feedback and engagement: Gather feedback and maintain simple records of participation, engagement, and results to help improve future community activities.
• Provide coordination and administrative support: Help maintain documents, trackers, calendars, and follow-up actions so that community activities stay organized and on track.
• Other tasks: Take on other community engagement tasks as needed and represent CLEAR Global appropriately throughout the internship.
• Represent CLEAR Global well: Act in the best interests of the organization throughout the internship.

These roles and responsibilities are approximate and may change over time.

Qualifications 

• Current graduate student at the Middlebury Institute of International Studies (MIIS),
• An interest in community management, events, or online engagement (previous experience is not required, but is a plus);
• Comfortable communicating with a wide range of people online;
• Good organizational skills, and comfortable managing a few tasks at once;
• Comfortable learning new tools and software; training and support will be provided.
• Ability to work independently in a remote environment.
• Strong written and spoken English.

Requirements 

This position is well suited to someone starting out in community management or event coordination. The right person is friendly, organized, and enjoys helping people connect. They should agree with CLEAR Global's basic beliefs and values, and be able to work remotely while staying in regular contact with the Senior Community Officer and the wider team.

• Self-starter; 
• Strong organizational skills; 
• Analytical thinker able to transform ideas into tangible actions; 
• Understands that communication in the right language is key to improved humanitarian response; 
• Team player, collaborative, adaptable and self-motivated; 
• Interest in acquiring translation project management experience; 
• Ability to adapt to new technologies and learn new skills quickly; 
• Attention to detail.

About CLEAR Global

CLEAR Global exists to help people get vital information, and be heard, whatever language they speak. We believe that everyone has the right to give and receive information in a language and format they understand. We work with nonprofit partners and a global community of language professionals to build local language translation capacity, and raise awareness of language barriers. Our network of over 200,000 community members translate millions of words of life-saving and life-changing information a year. 

Core values

CLEAR Global employees and volunteers are people who believe passionately about the value of this work and take personal responsibility for achieving the mission. CLEAR Global’s mission and organizational spirit embody the core values established in its strategic framework:

• Excellence: As the leading voice for communicating humanitarian information in the right language, CLEAR Global is a leader in the translation industry and in the non-profit sector.
• Integrity: CLEAR Global believes that every person, whether it’s the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity.
• Empowerment: CLEAR Global believes in using language to empower people around the world to control their own development and destiny.
• Innovation: CLEAR Global recognizes and celebrates the power of innovation to address humanitarian and crisis issues around the world.
• Sustainability: CLEAR Global recognizes that meeting our mission necessitates establishment and maintenance of a solid financial and organizational infrastructure.
• Tolerance: Our staff and volunteers are highly knowledgeable and skilled; value each other, our partner and our recipients; create a supportive work environment; and conduct themselves professionally at all times.

CLEAR Global may re-advertise the vacancy, cancel the recruitment, offer an appointment with a modified job description or for a different duration at its discretion.