Job Title: System Administrator 2- Physical Access and Control (PACS) and Monitoring IT Application Support
Job Number: 12091
Location: Portland, OR - Remote
Must live in the client's service territory of WA, OR, ID, MT. Official Duty Station is the home address
On Call: Yes, Rotational on-call every 4 weeks
Overtime: 5%
Travel: Up to 5% within the corporate service area
Length: Up to 5 years
MUST be US Citizen to be eligible to apply for Federal Background Check
Requires Real ID and or Valid Passport to interview
SUMMARY
This contract assignment is located in the Software Development and Operations organization within the IT department. The Physical Access Control (PACS) and Monitoring IT Application System Administrator installs, maintains, administers, and troubleshoots a variety of enterprise security systems. The system administrator assists in the coordination of security projects of varying size. Projects range in size from small additions to complete site systems
POSITION RESPONSIBILITIES
- Maintain and support security system applications such as access control administration software, Digital Video Recorder (DVR)/Network Video Recorder (NVR), digital cameras, and remote management within parameters set forth by the information system owner (ISO) and authorized designees.
- Install, configure, troubleshoot, and administer security system applications such as access control administration software, DVR/NVR, digital cameras, and remote management within parameters set forth by the information system owner (ISO) and authorized designees.
- Install and upgrade system software, client hardware, and components as necessary.
- Execute authorized procedures to analyze, diagnose, and resolve system trouble conditions during normal and after hours to ensure operational status in a timely manner.
- Monitor and troubleshoot application and server/host communications and system performance issues in coordination with Network services.
- Work with other IT personnel and authorized vendors to facilitate approved preventive maintenance and conduct performance testing
- Perform and/or coordinate activities to verify adherence to internal quality assurance standards on all implementations of varying size and complexity involving multiple vendors, contractors, and internal stakeholders. Alert the corporate manager of any concerns.
- Assist team with proper security, storage, transportation, and participate in physical inventory count process of equipment as requested.
- Assist and support integration of video and intrusion detection systems with access and control systems (both analogue and network/IP based)
- Assist in the coordination of security projects of varying size. Projects range in size, from small additions to complete site systems.
- Provide on-site resolutions to issues and document results.
- Maintain, update, and create documentation in support of evidence and compliance requirements.
- Assist with compliance data calls and reporting requirements
Education & Corresponding Experience
- Bachelor’s degree in computer science or a directly related technical discipline is preferred.
- 5 years of experience in information technology, computer science, or a related field is required.
- Experience must include direct work experience in information technology performing system administration
Required Skills & Experience
- 1 year of specialized experience with the following:
- Administering access control systems.
- Microsoft Server and Desktop Operating Systems (current versions).
- Working knowledge of Honeywell “ProWatch” line of products.
- Working knowledge of security systems hardware, access control software, and Close Circuit TV (CCTV/Digital Video Recorder (DVR)) systems.
- Working knowledge of computerized intrusion systems or network-based electronic security and life safety systems.
- Demonstrated experience in supporting physical security system integration efforts.
- Working knowledge of IT Service Management software for task management tracking to ensure that work is assigned and updated within the system
Preferred Skills & Experience
- Ability to analyze technical issues and make recommendations to improve future software configuration standards.
- Demonstrated ability to calculate common service/problem metrics from incident tracking databases and correlating root causes.
- Strong desktop support/troubleshooting experience of common hardware, software, peripheral devices, and networking equipment.
- Excellent written and verbal communication skills
- Basic understanding of project management concepts and methodologies
Additional Requirements:
- Valid U.S. Driver’s License is required
- May be required to carry a client supplied cell phone and work non-core hours when requested
Pre-Employment Requirement
All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information.
APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
About APR Staffing
APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ieSolutions and Data Resource Group. Both companies have recently been award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington.
Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest.
