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Mid-Market Account Executive, Inbound

Role overview

Qualifications

  • 3-5 years experience in B2B SaaS/Software sales
  • Track record of over-achieving quotas
  • Strong phone presence and experience of multiple calls and meetings per day
  • Proficient with corporate productivity and web presentation tools

Responsibilities

  • Contact prospects via phone, email, face-to-face in order to complete sales
  • Work collaboratively with the support and technology teams to become an expert in Absorb LMS
  • Demonstrate Absorb LMS functionality and provide pricing options to prospects
  • Maintain and develop existing and new customers through planned individual account support

Key facts

Hard skills

Other skills

  • Non-Verbal Communication
  • Detail Oriented
  • Collaboration
  • Time Management
  • Problem Solving
  • Multitasking
  • Prioritization

About the company

Absorb Software logo

Absorb Software

Corporate Learning Platforms

Absorb Software is a learning technology company based in Calgary, Alberta Canada, with remote workers throughout the world. Absorb offers both Absorb Infuse, the first Learning Experience Platform (LXP) to offer a true in-the-flow learning experience, and our flagship product, Absorb LMS, an industry-leading and award-winning Learning Management System for businesses, higher education, government and non-profit agencies around the world. Absorb is setting new standards in learning technology and support, fueling companies who believe that people are their greatest asset. We exceed expectations across enterprises, industries and continents, helping people learn at the speed of now and preparing companies for the future of work. How do we do it better? We pay attention to the details and go deep where it matters. Turning a culture of learning into a revenue engine for global titans the world over. Care to join us?

Company details

IndustryCorporate Learning Platforms
Company size501 - 1000

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Job description

“Every organization advertises work life balance, but what does that really mean? At Absorb work life balance means you get the opportunity to showcase your talent, be celebrated for your accomplishments and enjoy the rewards of those accomplishments either by celebration yourself or celebrating with your friends and family. At Absorb I get to work for leaders who are not afraid for you to be yourself and colleagues who take pride in celebrating each other. You get the opportunity to Absorb a culture that is truly one of a kind and I am sure you can't wait to be a part of it. Come onboard, we are expecting you.” Olu, Account Executive

 

Are you a proven SaaS sales professional who knows how to guide prospects from first conversation to close? Known as a client’s go-to advisor, you build trust fast, care deeply about customer success, and thrive on helping clients cross the finish line.

As an Account Executive at Absorb, you’ll own inbound mid-market opportunities and lead prospects through the full sales cycle. You’ll take that impeccable aptitude for creating and maintaining relationships, your attention to detail and extraordinary communication skills in representing Absorb throughout negotiations and pushing to close contracts.

Lastly, you are not someone who will shy away from a challenge! In this fast-paced, team-oriented role You’ll have a keen aspiration to work with the entire sales operations team to ensure success and drive a greater and stronger business for Absorb and its partnerships.

 

What you’ll do:

  • Contact prospects via phone, email, face-to-face in order to complete sales.

  • Work collaboratively with the support and technology teams to become an expert in Absorb LMS and the overall learning management landscape.

  • Demonstrate Absorb LMS functionality and provide pricing options to prospects.

  • Present Absorb LMS quotes with approval and forwards order forms internally for approval.

  • Assist Accounts Receivable collections if necessary.

  • Maintain and develop existing and new customers through planned individual account support and liaison with internal staff.

  • Use customer and prospect contact activities tools and systems, and update relevant information held in these systems.

  • Monitor and report on market and competitor activities and provide relevant reports and information.

 

What you’ll bring:

  • 3-5 years experience in B2B SaaS/Software sales

  • Track record of over-achieving quotas

  • Strong phone presence and experience of multiple calls and meetings per day

  • Proficient with corporate productivity and web presentation tools

  • Excellent verbal and written communications skills

  • Strong listening and presentation skills

  • Ability to multi-task, prioritize, and manage time effectively

 

Additional preferred qualifications:

  • Bachelor’s degree in Communications, Business or Psychology would be considered an asset, but not required

  • HR tech

  • Experience working with Salesforce

 

Technologies we use:

Absorb LMS, Salesforce, SharePoint, Confluence, Zoom

 

Are you ready to become an Absorber?

What we offer:

  • Fully remote-first work with flexible work arrangements 🏡

  • Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘

  • New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦

  • Endless opportunity for career growth and internal mobility 🌱

  • Employee driven DE&I programs 🫶

 

Who are we?

Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility. The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide. Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI, seamless integrations, and an unwavering commitment to innovation. We empower learners to enrich their lives, workplaces and communities.

 

Our values are simple:

  • We achieve exceptional results by genuinely caring about each other and the work we do

  • We’re united, and we grow through our commitment to elevating continual learning!

AI @ Absorb

We believe in the power of AI and technology to make learning accessible to everyone. By exploring new tools and constantly experimenting, we’re redefining what’s possible. We take an AI‑first approach to unlock human potential, drive impact, and scale better outcomes. As the world evolves, Absorb is committed to growing with you. Investing in your skills every step of the way.

We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. We encourage candidates to apply authentically and not rely solely on AI-generated responses in their applications.

Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com

Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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