Social Media Specialist

@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world.

Here’s your chance to join our award-winning agency, ICF Next. We’re changemakers, a community of mission driven creatives, communicators, strategists, and technologists.

We’re searching for our next Social Media Specialist to work with our team supporting a lifesaving public health client.

This is a fully remote role requiring the ability to travel onsite to the client's office in Atlanta, GA up to one trip per quarter.

The Team

We are a team of digital media communications strategists and specialists working together to provide our clients with social media management, content writing, social listening, metrics reporting, digital engagement strategies, and training.

As a Social Media Specialist, you will:

• Support the Social Media Director in the day-to-day production management and coordination of client deliverables
• Conduct quality assurance reviews and route feedback to appropriate team members for updates
• Assist in monitoring social media channels and compiling social listening data on conversations, trends, and sentiment
• Support social media event coverage, such as X chats, Facebook Live events, Facebook events setups, and other real-time engagement opportunities
• Moderate Facebook Group by posting relevant content and prompts to drive engagement
• Assist with the production timelines and oversee development of graphics and templates for use in social media posts, working with subcontractors on execution
• Track and compile performance metrics and support the preparation of monthly reporting and recommendations
• Provide coverage for posting and monitoring, as needed
• Assist in the development of content calendars for national observances and key events
• Thrive in a fast-paced environment, and adapt quickly to changing priorities and tasks on a day-to-day basis

Required qualifications:

• 3+ years of experience in social media platform management and content development
• 1-3 years of experience writing and editing social media content across all social media platforms
• 1-3 years of experience with social media platform management, content development, analytics and listening tools
• Ability to obtain a clearance should it be required by the contract.

Preferred qualifications:

• Bachelor's degree in marketing, communications, or a related field
• 2+ years of experience at an advertising or consulting agency, working in highly regulated industries or with government agencies to build social media communications plans and developing public health plans and strategies.

Professional skills:

• Demonstrated experience integrating creative, data/analytics, and/or other client services teams to develop fully integrated, insight-driven campaigns
• Experience developing social media and communications plans and presenting internally and externally
• Detail oriented with the ability to work in a fast-paced environment and manage multiple projects, deadlines, and priorities
• Strong writing skills
• Strong proficiency in the Microsoft Suite, particularly with PowerPoint, Microsoft Word and Excel
• Comfortable working with remote teams
• Ability to work independently, seek help as needed and contribute to team and company culture

Please note this position is contingent upon contract award.

#Indeed

Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration.  Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance.

Working at ICF

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. 

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.  

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: