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Customer Support Representative - German Speaker | Athens, Greece

Savior Artigos Texteis Lda

Role overview

Qualifications

  • Fluent German, written and spoken
  • Solid working English alongside your German
  • Comfortable communicating in German at a professional level
  • Eligible to work in the EU (citizenship, valid permit, or equivalent)

Responsibilities

  • Recognize when something needs escalating versus resolving directly
  • Contribute to a supportive, collaborative team environment
  • Stay calm and clear with customers even when they're frustrated
  • Follow up on open cases rather than letting them sit

Key facts

  • Remote from: Greece
  • Full time
  • Customer Support Representative
  • English, German

Hard skills

Other skills

  • Communication
  • Teamwork
  • Problem Solving

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

Links

Website LinkedIn See all jobs

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Job description

An international employer based in Athens, Greece is hiring a Customer Support Representative to join their German-speaking team.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

Key Responsibilities:

  • Recognize when something needs escalating versus resolving directly
  • Contribute to a supportive, collaborative team environment
  • Stay calm and clear with customers even when they're frustrated
  • Follow up on open cases rather than letting them sit

Requirements:

  • Fluent German, written and spoken
  • Solid working English alongside your German
  • Comfortable communicating in German at a professional level
  • Eligible to work in the EU (citizenship, valid permit, or equivalent)

Working Conditions:

  • Work model: Remote

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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