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The Global Strategic Accounts Director is responsible for developing and executing strategic account plans for Neogen’s most significant global customers. As a member of the Global Strategic Accounts team, this role partners closely with commercial leaders across regions and business units to deliver a coordinated, enterprise-wide approach to managing multinational customer relationships.
Reporting to the Senior Director, Global Strategic Accounts, the Director serves as the strategic leader for an assigned portfolio of high-value global accounts, building executive relationships, identifying opportunities for growth, and ensuring a consistent customer experience across geographies. This role establishes best practices in strategic account management and collaborates across the organization to drive sustainable, profitable growth.
Neogen is seeking a strategic, commercially focused Global Strategic Accounts Director to lead and grow relationships with a portfolio of high-value multinational customers. In this Director-level role, you will develop and execute enterprise-wide account strategies, build trusted executive partnerships, and coordinate cross-functional teams across regions and business units. This is a remote, full-time opportunity for a collaborative leader who can translate customer priorities into sustainable, profitable growth.
Key Responsibilities
- Develop and execute comprehensive, multi-year strategic account plans for assigned global customers, aligning customer priorities with Neogen's enterprise commercial objectives.
- Serve as the primary strategic contact for executive-level customer stakeholders, leading business reviews, strategic planning discussions, and long-term partnership development.
- Manage complex multinational, multi-facility, and multi-product-segment accounts while identifying opportunities for revenue growth, product adoption, cross-selling, and enterprise solutions.
- Lead negotiations for multi-year Global Master Supplier Agreements and manage customer expectations, value creation, and commercial performance.
- Partner with Regional Sales, Marketing, Product Management, Customer Care, Supply Chain, Operations, Finance, Quality, Legal, and Innovation teams to deliver coordinated account strategies and resolve complex customer needs.
- Track account performance, pipeline development, market trends, competitive activity, and strategic initiatives; provide executive-level updates and recommendations to commercial leadership.
Job Requirements
- Bachelor's degree in Business, Life Sciences, Food Science, Microbiology, or a related field.
- At least eight years of progressive experience in sales, strategic account management, business development, or a related commercial discipline.
- Demonstrated success managing complex enterprise or multinational customer relationships, including multi-location and multi-product portfolios.
- Strong executive presence and the ability to build effective relationships with strategic, financial, operational, and technical decision-makers.
- Proven negotiation, account planning, value management, project management, and business forecasting capabilities.
- Experience working effectively in a global, matrixed organization, with the ability to travel internationally as business needs require.
What We Offer
- A full-time, remote role supporting Neogen's Food Safety business.
- A standard benefits package.
- The opportunity to shape strategic customer partnerships and contribute to the continued evolution of Neogen's global strategic account management approach.
- A collaborative environment where cross-functional leadership, customer insight, and commercial excellence are valued.
Neogen is committed to building strong customer partnerships that advance food safety and support long-term business success. If you are an accomplished strategic account leader with the ability to influence across global organizations and drive meaningful commercial results, we'd love to hear from you. Join our team and help deliver an exceptional, coordinated experience for customers around the world.
Come Be Part Of A Mission that Matters!
From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there — and you can be too.
