Logo for Community State Bank - Des Moines, IA

Jr Mortgage Lender

Role overview

Qualifications

  • Bachelor’s degree in business management, finance or a related field preferred
  • Banking experience and customer service/relationship management experience
  • Knowledge of real estate and mortgage lending
  • Basic knowledge of Adobe Acrobat, Microsoft Word, Excel and Outlook

Responsibilities

  • Assist mortgage department staff in ensuring exceptional customer experience from origination to close
  • Conduct interviews with prospective borrowers to analyze financial and credit data
  • Review residential loan applications to verify completeness and compliance with standards
  • Ensure on-time closing by completing all required pre-closing steps

Key facts

Hard skills

Other skills

  • Customer Service
  • Detail Oriented
  • Multitasking
  • Problem Solving
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Communication
  • Social Skills

About the company

Community State Bank - Des Moines, IA logo

Community State Bank - Des Moines, IA

Financial Services

At Community State Bank, our name says it all. As a premier banking and financial services organization in central Iowa, we put our employees, clients and communities first - in everything we do. We strive to exceed this standard and care for the unique needs of our customers by providing industry-leading knowledge and the kindness of a friend or neighbor. Through this tailored, customer-centric approach, our vision is to be a bank employees love, customers trust and communities value. We work to earn every relationship through best-in-class customer service, talented and knowledgeable team members and an ever-growing suite of consumer and commercial banking, lending, wealth management and financial service products and technology. At its core, CSB is committed to helping people from all backgrounds achieve their financial potential. Community State Bank is a wholly owned subsidiary of QCR Holdings, Inc., headquartered in Moline, IL. Member FDIC. Equal Housing Lender. This page is to provide general information about the Bank. Never disclose personal or financial information on LinkedIn. This includes personal information such as account numbers, social security numbers and other non-public information.

Company details

Company typeSME
IndustryFinancial Services
Company size51 - 200

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Job description

Are you passionate about serving your community and helping your neighbors? Are you talented, creative or hard-working? All of the above? Do you want to work in a fun and rewarding environment? As a member of the CSB team, not only will you experience our supportive work culture, but you will also receive the opportunities, tools and encouragement critical for professional growth.

At Community State Bank, we are more than just a bank, we focus on building strong successful partnerships based on respect and trust. Our goal is providing opportunity to our customers, employees, and the communities we serve. 

The Jr. Mortgage Lender is responsible for assisting the mortgage loan officers and mortgage department staff to facilitate the origination of residential loan applications.

Essential Duties and Responsibilities: The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

· Assist mortgage department staff in ensuring exceptional customer experience from origination to close by providing on-going communication to customers, third parties and staff as necessary.

· Assist mortgage loan officers in conducting interviews with prospective borrowers to analyze financial and credit data, determine customer financing objectives, advise customers of product/pricing policies and guidelines, and gather any additional required information.

· Assist mortgage loan officers in meeting with customers as necessary during various stages of the loan process.

· Assists mortgage department staff in reviewing residential loan applications to verify that application data is complete and meet establishment standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment.

· Assist mortgage department staff to ensure integrity of all data and process inputs. Order necessary documents and follow-up with vendors/third parties to obtain in timely manner.

· Assist mortgage department staff to validate loans in automated underwriting systems including DU or LP and submit to Underwriting in required time frames.

· Assist mortgage department staff to submit loans to underwriting for conditional review and full approval once all DU conditions have been met and validated.

· Assist mortgage department staff with reviews of all documents retrieved against those requested, analyzes for accuracy and/or errors.

· Assist mortgage department staff to ensure on time closing by completing all required pre-closing steps.

· Assist mortgage department staff in providing proactive communication of loan status to the borrower, Loan Originator, and other involved parties

· Assists mortgage loan officers in cultivating and establishing contacts with realtors, builders and contractors to enhance market penetration

· Attends mortgage lending, real estate, and home improvement events to promote the services and products of Community State Bank.

· Promote CSB as a relationship bank with community focus by being involved in Community projects/activities

· Believes in and supports our Mission, Vision and Values

· Must adhere to all federal and state regulations and bank policies.

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.

Education: Bachelor’s degree in business management, finance or a related field preferred.

Experience: Ideal candidate will have banking experience, related educational experience and experience in customer service/relationship management. Loan documentation knowledge is preferred. Basic knowledge of Adobe Acrobat, Microsoft Word, Excel and Outlook.

Skills: Knowledge of real estate and mortgage lending, detail oriented, dependable and organized, with the ability to multi-task and problem solve.

Human Relations: Excellent written and verbal communication skills required. This position will have contact with both internal and external customers, requiring strong interpersonal skills.

Responsibility and Decision-Making: Responsible for meeting deadlines as set forth by management and mortgage department staff.

Supervision of Others: N/A

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include: close vision, distance vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.

Work Environment: Normal conditions associated with a general office environment. Potential work from home opportunity.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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