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Sr. Associate II, Ocular Health Pharma Account Management

Role overview

Responsibilities

  • Developing medium to long-range sales plans and strategies for existing customers
  • Identifying and managing interactions with assigned customers for sales opportunities
  • Resolving problems and ensuring high quality customer service
  • Developing client retention and growth plans for assigned accounts

Key facts

Hard skills

Other skills

  • Customer Service
  • Problem Solving
  • Communication

About the company

Alcon logo

Alcon

Medical Devices & Equipment

Alcon helps people see brilliantly. As the global leader in eye care with a heritage spanning over 75 years, we offer the broadest portfolio of products to enhance sight and improve people’s lives. Our Surgical and Vision Care products touch the lives of more than 260 million people in over 140 countries each year living with conditions like cataracts, glaucoma, retinal diseases and refractive errors. Our more than 25,000 associates are enhancing the quality of life through innovative products, partnerships with Eye Care Professionals and programs that advance access to quality eye care. Learn more at www.alcon.com.

Company details

Company typeXLarge
IndustryMedical Devices & Equipment
Company size10001

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Job description

Focuses on medium to long-term planning and face-to-face selling of a variety of products, services and/or solutions across multiple lines of business for a defined group of existing clients including:
Developing medium to long-range sales plans and preparing strategies to protect, grow, and diversify the relationship with a defined group of existing customers 
Identifying and managing interactions with assigned group of existing customers to identify cross/up and repeat sales opportunities 
Resolving problems and ensuring customers receive high quality customer service 
Developing client retention and growth plans and strategies for developing profitable business with assigned accounts 
Reviewing and reporting on customer retention, business opportunity and market trends Incumbents in this specialization may be selling directly to the ultimate purchaser or indirectly through channel partners
Incumbents matching to this specialization are compensated based on achievement of sales

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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