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Senior Network Engineer (Messaging) – Tieto Tech Consulting (m/f/d)

Role overview

Qualifications

  • 5+ years of experience in telecom, mainly in Messaging, Signaling, or Roaming areas
  • Familiarity with Telecom technologies and ITU/ETSI standards
  • Good knowledge of SS7 / SIGTRAN, LTE, GSM call flows, and roaming scenarios
  • Upper-intermediate level of English

Responsibilities

  • Report to the Messaging Value Stream Agile Master
  • Provide second-line support for SMS, MMS, and SMS Firewall services
  • Review internal and external operational processes to optimize repair efficiency
  • Identify improvement opportunities and follow up on implementation of improvement actions

Key facts

  • Remote from: Ukraine, Poland
  • Full time
  • Senior (5-10 years)
  • Network Engineer
  • English

Hard skills

Other skills

  • Problem Solving
  • Team Management

About the company

Tieto logo

Tieto

Computer Software / SaaS

Unlocking lasting impact with software and technology consulting services.

Company details

Company typeXLarge
IndustryComputer Software / SaaS
Company size10001

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Job description

Job Description

Tieto Tech Consulting, is looking for a highly skilled and motivated Senior Network Engineer (Messaging), a professional who will join a project within a Telecom Team for our respectful client BICS.

Join the team of our customer BICS – a global telecommunication enabler with a physical network stretching through the globe! Grow your expertise through interacting with A-level mobile carriers from all over the world. Get your hands on the vast network with on land, underwater, and space points of presence. Join our decade-long partnership with BICS to ensure confidence in your future and long-term growth! Tieto-BICS team has been growing since 2010… and we are looking forward to grow with you!

  • Develop your telecom expertise in diverse portfolio of BICS products, including Voice, Cloud, Signaling, LTE, IoT, etc.
  • Enjoy unmatched growth opportunities with BICS vast network and customers around the world.

Tieto - BICS team has been growing since 2010… and we are looking forward to growing with you!

Responsibilities

  • Report to the Messaging Value Stream Agile Master.

  • Provide second-line support for SMS, MMS, and SMS Firewall services.

  • Review internal and external operational processes in order to optimize repair efficiency.

  • Identify improvement opportunities and follow up on the implementation of improvement actions.

  • Be ready to lead the repair team squad by managing, steering, and coordinating team activities when required.

  • Follow up on network and service availability and quality, performing proactive and reactive maintenance actions.

  • Work closely with the Customer Care team to identify and resolve problems reported by customers.

  • Perform incident management activities as well as planned works.

  • Cooperate with vendors, monitor their performance, and ensure proper service delivery.

  • Participate in the implementation of new services and network rollout projects, in collaboration with engineering teams.

  • Take part in guard duty services.

Qualifications

  • 5+ years of experience in telecom, mainly in Messaging, Signaling, or Roaming areas (mobile telecommunications or international carrier telecom).

  • Familiarity with Telecom technologies and ITU/ETSI standards.

  • Good knowledge of SS7 / SIGTRAN, LTE, GSM call flows, and roaming scenarios.
  • Good operational knowledge of Linux.

  • Upper-intermediate level of English

Will be an advantage

  • Bachelor’s or Master’s degree in Electronics, Telecommunications, IT, or ICT.
  • Experience with HTTPS (APIs), MMS, Kibana, or Openmind software.

  • Familiarity with DevOps concepts and tools (containers, Ansible, CI/CD, Splunk, Kubernetes, AWS, etc).

  • Knowledge of Docker.

  • Experience with IT tools and scripting, such as Splunk or Python.

Additional Information

At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.
Diversity, equity and inclusion | Sustainability | Tieto

Stay alert to recruitment scams:
• Tieto only communicates via @tieto.com email addresses.
• We never ask candidates to pay fees or share financial details during recruitment.
• If you receive a suspicious message claiming to be from Tieto, don't respond — verify it via our official careers site.
• For more information visit Important Advisory Regarding Recruitment Fraud | Tieto Blog

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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