Digital Learning and Product Development Spec

The National Center on Deafblindness (NCDB) has an exciting career opportunity for a Digital Learning and Product Development Specialist. Although NCDB is administratively housed at the Helen Keller National Center for DeafBlind Youth and Adults (HKNC), this position is not part of HKNC's direct service programs. NCDB operates as a separate national technical assistance center with its own distinct scope of work.

The position provides an opportunity to work remotely while still being engaged virtually with a close knit team. We are looking for a candidate with a wide range of skills who can create webpages using a content management system, manage learning management systems, and provide technical support for webinars. This person will also develop short-form content, such as video reels and social media posts, from our existing long-form products, and manage our social media presence with accurate, engaging content.

NCDB is funded by the U.S. Department of Education’s Office of Special Education Programs. We work to improve educational outcomes for children and youth with combined vision and hearing loss, ages birth through 21, through the provision of technical assistance, including the creation and dissemination of a range of products and resources. NCDB is part of a network of projects that includes state deafblind projects in every state and territory.

This is a Full-time position.  Salary Range- $60-$70k annualized. 

Responsibilities

Digital Learning and Product Development

• Build and maintain website pages and microsites within a custom content management system, applying knowledge of cognitive load management and digital accessibility standards
• Develop short-form content (e.g., video reels, social media posts, and quick fact sheets) from existing long-form NCDB products (e.g., reports, modules, publications) to extend their reach to a variety of audiences.
• Serve as the strategic lead for NCDB's social media channels, ensuring content is timely, accurate, relevant, and genuinely useful to families, educators, and other professionals.
• Apply video editing expertise across multiple contexts, from quick social media clips to longer instructional or training videos, adapting style and pacing to fit the purpose and bringing technical skill and creative judgment to each project
• Coordinate and manage the technology aspects of NCDB webinars including communicating with accommodation companies
• Provide user support and education related to the NCDB website
• Write, edit, proofread documents or messages
• Provide learning module user registration, troubleshooting, and support for learning management systems
• Manage NCDB technology tools, including Google Workspace, Zoom, Freedcamp, and Mailchimp, and provide support to staff on the use of these tools
• Ensure webpages, documents, presentation slides, photos/videos, and online meetings meet Web Content Accessibility Guidelines (WCAG)

Team Responsibilities

• Work virtually, but closely, with NCDB’s small Information Services and Technology Team
• Follow existing information services and product development processes and contribute ideas for improvements where necessary
• Other duties may be assigned or requested by immediate supervisor and/or the NCDB Director

Skills/Abilities/Experience

Required

1. Proficient skills in video editing for diverse applications, including social media reels, professional development materials, and instructional content
2. Experience managing social media accounts for a business, nonprofit, or organization, including content planning, audience engagement, and quality control over published content
3. Ability to write clearly and concisely for a range of short-form formats (social posts, captions, fact sheets), adapting tone and complexity for different audiences
4. Experience maintaining or supporting websites, learning management systems, or other digital assets
5. Comfortable providing and responding to ongoing feedback and revisions in order to ensure that our publications, website, and other materials are high-quality and consistent
6. Comfortable working independently as well as collaborating in virtual environments
7. Ability to set objectives and goals and generate innovative ideas and solutions to problems
8. Experience using Microsoft Office and Google Workspace applications to develop documents and presentations
9. Basic knowledge of accessibility principles
10. Strong organizational skills, attention to detail, and the ability to manage a variety of tasks
11. Strong written and verbal communication skills

Preferred

1. Fluent Spanish
2. Experience providing technical support via Zoom, Teams, or another virtual communication platform and managing technical aspects of webinars

Education and/or Experience

Masters in Educational Technology, Instructional Design or a related field

One year minimum doing work that is similar to what is described under essential duties and responsibilities

At HKS we strive to provide a healthy work-life balance for our employees.  We offer generous paid time off and comprehensive benefit package including: 

• Medical Insurance
• Dental Insurance
• Vision Insurance 
• 4 weeks' paid vacation annually
• Paid personal and sick time
• 11 Paid Holidays Off 
• Life Insurance
• Short/Long Term Disability
• Additional Ancillary Benefits 
• 403b Program w/Employer Match
• Employee Assistance Program
• Career Advancement opportunities 
• Professional Development 

HKS is committed to providing reasonable workplace accommodations to individuals with illness, injury, or disability to complete the essential functions of their job. 

Please submit an updated cover letter along with your resume for consideration.