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Senior Microsoft M365 Consultant

Role overview

Qualifications

  • Proven experience delivering Microsoft 365 projects within enterprise environments.
  • Strong stakeholder management and workshop facilitation capabilities.
  • Experience producing formal architecture and design documentation.
  • Experience with Azure infrastructure, Azure Virtual Desktop (AVD), Nerdio and Microsoft Purview is highly desirable.

Responsibilities

  • Lead discovery, assessment and architecture workshops across Microsoft technology domains.
  • Design and implement Microsoft 365 solutions aligned to business and technical requirements.
  • Deliver tenant migrations, consolidations and divestiture-related separation activities.
  • Advise clients on Microsoft licensing, governance, security and operational best practice.

Key facts

Hard skills

Other skills

  • Problem Solving
  • Communication
  • Consulting
  • Collaboration

About the company

Creative ITC logo

Creative ITC

Computer Software / SaaS

Creative ITC is firmly established as a multi award winning IT infrastructure and global cloud services provider. We deliver real-world IT infrastructure solutions for today, to take you where you need to go tomorrow. We design and deliver agile solutions across five continents, turning our customers’ challenges into stunning business outcomes. We’re a global IT company with a difference. Our ratio of technicians to office staff is 4:1, significantly above our peers. Each specialist is highly qualified in their field. So, we’re ideally placed to provide full lifecycle support for multi-vendor IT estates – from design, governance, and inventory management, to full outsourcing with managed services tailored to your exact needs. We only recommend products we stand by. So, if you ask for new hardware, we’ll first ask you why. Every time. We always engage as if your project is our own, mobilising quickly and taking last-minute changes in our stride. If something needs fixing we’ll take care of it, proactively, most often before your end users even notice there’s a problem. Success is built on delivering outstanding customer experience. And we never forget that.

Company details

Company typeSME
IndustryComputer Software / SaaS
Company size51 - 200

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Job description

POSITION SUMMARY 

We are seeking an experienced Senior Microsoft 365 Consultant to support the design, implementation, migration, optimisation and governance of enterprise Microsoft platforms. The successful candidate will possess broad technical expertise across the Microsoft 365 ecosystem and be comfortable operating across architecture, engineering, consulting and delivery activities.


The role will support client-facing transformation programmes ranging from tenant consolidations and divestitures through to modern workplace, security, compliance and cloud adoption initiatives. The consultant will be expected to engage directly with business and technical stakeholders, lead workshops, produce technical designs and execute complex implementation activities.

EDUCATION AND EXPERIENCE 

  • Proven experience delivering Microsoft 365 projects within enterprise environments.
    Experience supporting M&A, divestiture, tenant-to-tenant migration or transformation programmes.
  • Strong stakeholder management and workshop facilitation capabilities.
  • Ability to operate independently across both consulting and hands-on technical delivery activities.
  • Experience producing formal architecture and design documentation.
  • Strong troubleshooting and problem-solving skills.
  • Experience working within regulated or large-scale enterprise environments.
  • Experience with Azure infrastructure, Azure Virtual Desktop (AVD), Nerdio and Microsoft Purview is highly desirable.

KEY JOB ELEMENTS 

  • Lead discovery, assessment and architecture workshops across Microsoft technology domains.
  • Design and implement Microsoft 365 solutions aligned to business and technical requirements.
  • Deliver tenant migrations, consolidations and divestiture-related separation activities.
  • Configure and optimise Microsoft 365 services including identity, collaboration, security and compliance capabilities.
  • Produce High-Level Designs (HLD), Low-Level Designs (LLD), implementation plans and operational documentation.
  • Lead technical workstreams and provide subject matter expertise throughout project delivery.
  • Perform platform health assessments and develop remediation and optimisation recommendations.
  • Support migration activities including identity, mail, collaboration, endpoint and data migration initiatives.
  • Advise clients on Microsoft licensing, governance, security and operational best practice.
  • Work collaboratively with project managers, architects, security consultants and client stakeholders.
  • Identify technical risks, dependencies and constraints and develop appropriate mitigation plans.
  • Support service transition activities and handover into operational support teams.

The consultant is expected to support projects involving:

  • Microsoft 365 tenant separations and mergers.
  • Exchange Online and Teams migrations.
  • SharePoint Online information architecture redesign.
  • Microsoft Purview compliance implementations.
  • Identity and access transformation programmes.
  • Azure Virtual Desktop and modern workplace deployments.
  • Azure landing zone and cloud platform design.
  • Security and compliance remediation programmes.
  • Operational service transition and managed service onboarding.

PERSON SPECIFICATION

  • Strong consulting and communication skills.
  • Comfortable engaging with senior technical and business stakeholders.
  • Able to translate business requirements into practical technical solutions.
  • Self-motivated and delivery focused.
  • Strong documentation and presentation capabilities.
  • Methodical approach to governance, risk management and technical assurance.


We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. We are committed to creating an inclusive environment where everyone can thrive. 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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