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AI Adoption Lead - Scotland

Role overview

Qualifications

  • Experience delivering organisational change (public sector experience desirable)
  • Strong understanding of change management methodologies
  • Experience developing communication and engagement strategies
  • Strong stakeholder management and influencing skills

Responsibilities

  • Develop comprehensive change management strategies for AI implementation
  • Conduct stakeholder analysis and create stakeholder engagement plans
  • Design and deliver communications campaigns that support AI adoption
  • Develop training plans and materials for end-users

Key facts

Hard skills

Other skills

  • Training And Development
  • Collaboration
  • Organizational Skills

About the company

ICS AI Ltd logo

ICS AI Ltd

Artificial Intelligence & Machine Learning Services

AI-native transformation for public services and trusted sectors. ICS.AI is one of the UK’s fastest-growing and most trusted artificial intelligence companies, helping public services and other high-trust sectors move from AI-curious to AI-native. We work with organisations where accountability, ethics, and real-world impact matter – including local and central government, education, social housing, and other regulated public services – delivering AI that is practical, governable, and proven at scale. The AI opportunity is no longer about isolated pilots. Real value comes from organisation-wide transformation, embedding AI across services, staff workflows, and back-office operations under a single AI Target Operating Model (AI TOM). Our work spans: • AI Front Doors for residents, citizens, and students • Staff Copilot workspaces that augment human decision-making • Agentic AI to automate high-volume, rules-based processes with human oversight • Governance-by-design to ensure safety, compliance, and accountability ICS.AI is recognised as one of the UK’s fastest-growing profitable AI companies, the 23rd largest AI supplier to UK government, and 4th in TechRound’s Most Transformative Tech Companies listing, with multiple national public sector innovation and service delivery awards. This includes delivering £7.5m in verified savings for Derby City Council, alongside award-winning AI solutions now used at scale across public services. We don’t sell generic AI tools. We partner with organisations to deliver AI-native operating models, supported by a unified AI platform and deep sector expertise, that scale, are trusted, and deliver real value – not hype. The future of public services is AI-native. We help organisations get there – safely, strategically, and at pace.

Company details

IndustryArtificial Intelligence & Machine Learning Services
Company size51-200

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Job description

Role:- AI Adoption Lead / Change Manager

Location:- Remote/ Scotland / Renfrewshire

Salary:- £40,000 - £50,000

About Us

ICS.AI is the fastest growing private Artificial Intelligence (AI) company in the UK, transforming how public sector (specifically local government and education sectors) organisations operate and deliver value to students and staff 

As a Microsoft co-sell partner, we specialise in Conversational and Generative AI transformation solutions that enable institutions to safely and securely harness cutting-edge AI technologies. With a proven track record across multiple trusted public sectors, we develop innovative and leading edge solutions that address the most important challenges that face the higher and further education sectors. Our solution drive efficiency, enhance service delivery, and create exceptional value for our customers.

About the Role 

As a Change Manager, you will lead the human, cultural and organisational aspects of AI transformation. You will work closely with delivery teams and client stakeholders to design and implement effective change strategies that increase adoption and ensure long‑term success. 

Key Responsibilities 

  • Develop comprehensive change management strategies for AI implementation 
  • Conduct stakeholder analysis and create stakeholder engagement plans 
  • Design and deliver communications campaigns that support AI adoption 
  • Develop training plans and materials for end‑users 
  • Establish and support networks of change champions 
  • Track benefits, measure adoption and produce reporting 
  • Conduct business readiness assessments 
  • Manage resistance and develop mitigation strategies 
  • Support post‑implementation transition to BAU operations 
  • Collaborate with project delivery teams to align change activity with solution rollout 

What You’ll Bring 

  • Experience delivering organisational change (public sector experience desirable) 
  • Strong understanding of change management methodologies 
  • Experience developing communication and engagement strategies 
  • Strong stakeholder management and influencing skills 
  • Experience in benefits realisation and adoption tracking 
  • Experience developing and facilitating training 
  • Understanding of local government operations and service delivery 

Benefits 

ICS.AI employees receive a comprehensive benefits package, including: 

  • Remote and flexible working 
  • 25 days annual leave plus bank holiday
  • Enhanced pension scheme 
  • Private medical cover (Vitality)
     
  • £100 per month home‑working allowance
     
  • Quarterly company team events 
  • Full training on AI technologies and tools 

How to Apply 

If you are passionate about driving meaningful organisational change and want to be part of pioneering AI transformation across local government, we would love to hear from you. 

Submit your application and join a fast‑growing team shaping the future of public sector AI. 


Compensation: £40,000 - £50,000

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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