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Client Support Administrator (Remote)

Role overview

Qualifications

  • Strong written and verbal communication skills
  • Excellent organization and attention to detail
  • Comfortable using online systems and digital tools
  • Customer service or administrative experience preferred (not required)

Responsibilities

  • Coordinate client bookings, schedules, and confirmations
  • Communicate with clients to gather necessary details and provide timely updates
  • Review documentation for accuracy and completeness
  • Monitor timelines, track changes, and follow up as needed

Key facts

Hard skills

Other skills

  • Communication
  • Time Management
  • Scheduling
  • Customer Service

About the company

Traveling with Michaila logo

Traveling with Michaila

We aid our clients in creating lifelong memories through travel

Company details

Company size0 - 1

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Job description

We are seeking an organized and client-focused Client Support Administrator to provide administrative and scheduling support while ensuring a smooth, professional experience for clients from start to finish. This fully remote position is ideal for someone who enjoys staying organized, communicating clearly, and managing multiple tasks efficiently.

The ideal candidate enjoys structured work, thrives in detail-driven environments, and understands how important timely communication and follow-through are to creating a seamless client experience. If you are proactive, organized, and comfortable managing multiple moving parts, this role offers a strong opportunity to grow within a supportive remote team.

Key Responsibilities:

  • Coordinate client bookings, schedules, and confirmations
  • Communicate with clients to gather necessary details and provide timely updates
  • Review documentation for accuracy and completeness
  • Monitor timelines, track changes, and follow up as needed
  • Maintain organized records within company systems

Qualifications:

  • Strong written and verbal communication skills
  • Excellent organization and attention to detail
  • Comfortable using online systems and digital tools
  • Able to work independently and manage priorities in a remote environment
  • Customer service or administrative experience preferred (not required)
  • Must be a citizen of the US, UK, Australia, Spain, or LATAM

What We Offer:

  • 100% remote flexibility
  • Structured training and ongoing support
  • Growth opportunities within a supportive team environment

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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