Senior Quality Manager

COMPANY 🌱

WHAT YOU'LL DO 🎯

ROLE & RESPONSIBILITIES:

Reporting to the VP of Quality, the Senior Quality Manager will own the systems, data, and compliance backbone behind RYZE's manufacturing and co-manufacturer network. As RYZE scales across DTC, mass retail, and a cross-category launch in early 2027, this role will rebuild and simplify our core quality processes - from product specs to crisis response - so quality keeps pace with growth.

Position Summary: The Senior Quality Manager will support the VP of Quality in driving robust quality solutions across Ryze Coffee's manufacturing and co-manufacturer network. The role is responsible for these key areas:

Responsibilities will include:

• Efficiency and best in class quality processes – understanding total business operation, reviewing the system gaps and providing simple and efficient solutions that are Operationally focused, as well as Quality. Championing the processes, to make sure they are utilized.

• Own the product launch quality system, building a total finished-good specification framework covering blend controls, ingredient order, quality checks, sensory panels, packaging, and testing

• Cross-check co-manufacturer Quality Manager KPIs and support quarterly senior co-man visits alongside the VP of Quality to drive standards across the network

• Own the monthly Quality performance report (CPMU, NCRs, and other core metrics), acting as the department's data lead to drive logical, pragmatic decision-making

• Own the relationship with regulatory authorities, retailers, and raw material senior teams, ensuring compliance with FSMA and applicable FDA and state regulations

• Critically review RYZE's existing Qualio system and lead a simplification of Quality and Process, including how co-man Quality Managers are supported through the process & regulatory team

• Own and lead the Crisis/Incident Management plan, acting as key coordinator during quality incidents to ensure timely, structured resolution

• Own sign-off and oversight of the change control process for formulation changes and label modifications, ensuring changes are risk assessed and communicated cross-functionally

• Partner with the Raw Material Manager to assess raw material risk, build the audit schedule, and drive best-in-class specs, COAs, and supplier quality questionnaires (SQQs).

PROFESSIONAL QUALIFICATIONS:

• 10+ years in Quality/Food Safety within food or beverage manufacturing, including experience across chilled, ambient, and/or frozen categories.

• Deep working knowledge of FDA 21 CFR Part 117, FSMA, and dietary supplement/food regulatory frameworks, including direct experience handling regulatory enquiries.

• Proven experience managing quality performance across a multi-site co-manufacturer network, including supplier/co-man KPI oversight and on-site audits.

• Hands-on experience with eQMS platforms and a track record of simplifying quality systems and document control without compromising compliance.

• Strong analytical, data-led approach to quality decision-making, comfortable building reporting and trending from complaints, NCR, and audit data.

• Experience leading crisis/incident management and recall programs, with a calm, structured approach under pressure.

PERSONAL CHARACTERISTICS:

• Low-ego, team-first: The best idea wins, no matter whose it is

• Self-starter: You see what needs doing and get after it, no waiting for direction

• Comfortable in ambiguity: Fast pace and shifting priorities energize you 

• Builder at heart: You're energized by a fast-moving environment where you help create the processes and playbooks

• Mission-driven: You genuinely care about wellness and are excited to help build RYZE's next chapter

WHAT WE OFFER 🌟