Senior Compliance Administrator

Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.

A Little More About The Role:

This role provides highly skilled administrative and operational support across Gravie’s Compliance function. This is the role that keeps the compliance infrastructure running: the enterprise regulatory calendar, the licenses and registrations that authorize us to operate, the governance cadence of the Compliance Committee and its sub-committees, the filings we owe regulators, the intake queue where issues arrive, and the document trail that external examiners ask to see.

Much of this work runs on externally set deadlines. A missed license renewal or filing date is not an internal inconvenience — it can suspend our authority to do business in a state. We are looking for someone who treats those dates as immovable, builds systems so nothing depends on memory, and raises a hand early when something is at risk.

This role reports to the Chief Compliance Officer and works daily with Legal, Finance, Information Security, the Privacy Officer, ICHRA Operations, and business process owners across the company.

You will:

• Own the enterprise regulatory calendar—filing deadlines, license renewals, committee cadences, exam dates, and training requirements—running an advance-notice cycle and escalating at-risk items before they're late

• Serve as primary internal contact for TPA licensing and Secretary of State vendors, assembling required documentation, tracking filings through approval, and resolving deficiency notices

• Maintain an independent state-by-state system of record for license status, numbers, expirations, and fees to verify vendor work rather than rely on it solely

• Manage designated responsible person/producer designations and holds vendors accountable to deadlines and service standards

• Provide full lifecycle support for the Compliance Committee and sub-committees (Policy, Enterprise Risk, Regulatory Change): scheduling, agendas, materials, minutes, and decision logs

• Maintain committee charters, rosters, and work plans, and prepares executive reporting packages up through the Board Audit Committee

• Prepare and submit Compliance-owned regulatory filings, maintains repeatable filing playbooks, and reconciles filings submitted vs. required

• Operate the centralized Compliance intake queue—logging, triaging, routing, and tracking items to closure—and supports incident management including PHI incidents with Privacy/InfoSec

• Produce intake/incident reporting on volume, aging, closure rates, and emerging themes

• Support regulatory change management: logging alerts/rule changes, routing for impact assessment, and tracking implementation tasks

• Coordinate external regulatory audits and market conduct exams: document requests, evidence collection, response tracking, and remediation through closure

• Maintain audit-ready documentation across all functions so evidence exists continuously rather than being reconstructed under deadline pressure

You bring:

• 5+ years of experience in compliance, regulatory operations, insurance licensing, legal operations, or a comparable administrative and operational role in a regulated industry, with ownership of deadline-driven regulatory processes where missing a date carries external consequences and exercising sound judgement with confidential and sensitive information is paramount

• 5+ years of hands-on experience with entity licensing, state registrations, or similar regulatory processes

• 5+ years of experience working with outsourced service providers or similar independent internal or external parties — reviewing work products, holding them accountable to deadlines, and keeping an independent internal record of what they filed or produced

• 5+ years of experience supporting formal governance or committee processes, including agendas, minutes, and action item tracking

• 5+ years of exceptional document and records discipline, with an instinct for version control and for writing that will hold up as an audit record

• 2+ years of advanced experience with Microsoft 365 and/or Google Workspace, and the ability to build usable trackers and straightforward reporting without waiting for a system

Extra credit:

• Experience in health insurance, third-party administration, ICHRA, or health benefits administration

• Working knowledge of HIPAA Privacy and Security, ACA, and ERISA as they apply to benefits administration

• Experience with governance, risk, and compliance platforms, contract lifecycle management tools, or e-signature workflows

• Experience supporting market conduct examinations, SOC audits, or similar third-party assessments

• Relevant certification such as CCEP, CHC, CIPP/US, or an insurance licensing designation

A Little More About Us:

• We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.

• We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.

• Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average.

• Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve.

Benefits

Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave.

Job Applicants

If you apply for employment with Gravie, personal information collected via our applicant tracking vendor is subject to our standalone California Job Applicant Notice at Collection, accessible directly within the application workflow and separate from this Policy.