Virtual Assistant

We are looking for an Administrative Assistant to join our team and work closely with our US-based clients.

This is an on-site US shift role involving administrative support, client coordination, email and calendar management, invoicing, AR calls, research, data management and other day-to-day operational activities.

The ideal candidate should have excellent English communication skills, be comfortable communicating with US clients and be able to manage multiple tasks independently.

Key Responsibilities:

• Manage emails and day-to-day client communication
  

• Manage calendars, schedules and appointments
  

• Assist with invoicing and Accounts Receivable (AR) follow-ups/calls
  

• Communicate with US clients over calls and email
  

• Coordinate with clients and internal teams to ensure timely completion of tasks
  

• Conduct online research and data gathering
  

• Maintain and update databases, records and spreadsheets
  

• Handle documentation and other administrative tasks
  

• Follow up on pending tasks and ensure deadlines are met
  

• Provide general virtual/administrative assistance to US-based clients
  

Requirements

What We're Looking For:

• 1-3 years of experience in administration, virtual assistance, operations, customer support or a similar role
  

• Excellent spoken and written English communication
  

• Comfortable communicating with US-based clients
  

• Comfortable working in a US/night shift
  

• Good knowledge of MS Office / Google Workspace
  

• Strong organisational and time-management skills
  

• Good attention to detail
  

• Ability to multitask and manage priorities
  

• Comfortable working with spreadsheets, data and online research
  

• Immediate joiners preferred