Logo for Sur La Table

Group Sales Account Manager

Role overview

Qualifications

  • A minimum of 1 year of account management experience
  • Experience in B2B or group/corporate sales
  • Strong verbal and written communication skills
  • A degree of formal sales training or equivalent account management experience

Responsibilities

  • Generate revenue through outbound email, phone outreach, and in-person meetings
  • Proactively anticipate customer needs to manage and grow accounts
  • Drive prospects through every stage of the sales cycle
  • Build and maintain accurate records of all customers and prospects in the CRM and ERP

Key facts

Hard skills

Other skills

  • Communication
  • Problem Solving
  • Goal-Oriented
  • Self-Motivation
  • Customer Service

About the company

Sur La Table logo

Sur La Table

Retail – Furniture & Home Furnishings

Sur La Table was founded in Seattle in 1972 by Shirley Collins, a woman with a passion for food and a fondness for community. Living in Seattle, she fell in love with Pike Place Market with its inspiring blend of products, artisans, and farmers. To her, it was a special gathering place for food lovers and culinary visionaries alike. When Shirley opened her first store in Pike Place Market, she was determined to assemble the best selection of cookware, gadgets, linens and books—even importing exclusive specialty items from France, her favorite culinary destination. Using the market as her inspiration, she thoughtfully filled her store with cooking tools that would bring people together in the kitchen and around the table. This sense of connection and love of French cuisine inspired the name Sur La Table, which simply means “on the table.” Since then we’ve grown to 56 stores across America, with the largest avocational cooking program in the U.S. But some things haven’t changed: We’re still the place for an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table. We’re still passionate about cooking and entertaining, eager to share all we know. Whether the job entails interacting with our customers on a daily basis or providing the vital behind-the-scenes support, we’re all here for the same reason – to create happiness through cooking and sharing good food.

Company details

IndustryRetail – Furniture & Home Furnishings
Company size1001 - 5000

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Adventure is our Culture. Join a team that celebrates a lifestyle as bold as the terrain we love. At Backcountry, we are rooted in adventure, recognition, and wellbeing on and off the mountain. We spotlight employee stories, celebrate milestones, and offer exclusive outdoor perks. Whether you are at HQ, in a retail store, or remote, you will be part of a team that thrives on energy, exploration, and connection.

Reports to: Head of Group Sales

Location: Remote (United States or Canada)


About the Role

Backcountry Group Sales connects our brands to the business community, serving corporate, medical, university, military, and other industry groups. This B2B program is growing and needs a driven account manager to help scale revenue and client relationships.

As Group Sales Account Manager, you will own the full sales cycle from lead development to close, building and managing a pipeline of group accounts while meeting monthly and quarterly revenue targets. Within your first six months, you will have established a reliable book of business, grown the inherited portfolio, and developed repeatable processes for prospect outreach and conversion.

This is a lean team. You will own a lot, move fast, and make decisions with full end-to-end responsibility.


What You'll Do
  • Generate revenue through outbound email, phone outreach, and in-person meetings with prospective group accounts
  • Proactively anticipate customer needs to manage and grow each account in your portfolio through scalable, personal interactions
  • Drive prospects through every stage of the sales cycle, from initial lead development to close, by identifying needs and overcoming objections
  • Build repeatable systems to develop sales into accounts and accounts into recurring revenue
  • Meet or exceed monthly and quarterly sales goals and expectations
  • Build and maintain accurate records of all customers and prospects in the CRM and ERP
  • Work directly with Backcountry vendor partners to coordinate inventory needs for group orders
  • Participate in ongoing procedural and sales training sessions to sharpen skills and stay current on product knowledge
  • Represent Backcountry values in every client interaction and internal collaboration

  • Required Qualifications
  • A minimum of 1 year of account management experience
  • Experience in B2B or group/corporate sales
  • Experience with CRM, ERP, and/or outbound platforms
  • Strong verbal and written communication skills
  • A degree of formal sales training (Sandler, MEDDIC, etc.) or equivalent account management experience
  • Goal-driven mindset with a commitment to delivering exceptional customer service
  • Demonstrated ability to stay motivated and manage your own pipeline independently
  • Coachable — open to feedback and eager to improve

  • Preferred Qualifications
  • Interest in building a long-term career in sales
  • Familiarity with outdoor, athletic, or lifestyle brands

  • Why Join

    The people who do best here are builders. They take ownership, move fast, and want to see the direct impact of their work.

  • Cross-Functional Impact: Your work touches vendor partnerships, marketing, and fulfillment — giving you visibility across the business and a direct line between your effort and revenue growth.
  • Skill Building: Structured sales training, hands-on coaching from your manager, and exposure to a modern B2B sales motion will accelerate your career.
  • Ownership: You will own your pipeline end-to-end — from prospecting to close — with the autonomy to shape how Group Sales scales.
  • Competitive Benefits (US): Paid time off policies, 401(k) match, medical/dental/vision and a variety of supplemental policies, and employee discounts across our portfolio of brands.
  • Competitive Benefits (Canada): Paid time off policies, RRSP match, medical, dental, and vision coverage, a variety of supplemental benefit options, and employee discounts across our portfolio of brands.

  • Interview Process
    1. Recruiter Screen - A 30-minute conversation with our recruiting team to align on the role, your background, and what you are looking for.
    2. Hiring Manager Interview - Conversation with the Head of Group Sales focused on your sales experience, approach to pipeline management, and how you handle objections.
    3. In-Person Interview - We'd like to meet you at our Salt Lake City office. Details and logistics will be arranged with your recruiter.
    4. Reference Checks - Conducted in parallel with the final stages where possible.
    5. Offer - We move quickly for the right candidate.

    Interview process is subject to change. Any updates will be communicated promptly and clearly.


    Please Note
  • Part of our interview process is a mandatory in-person interview with someone on our team prior to an offer.  Candidates that are unwilling or unable to meet for an in-person interview will be removed from consideration immediately.   
  • CSC Generation will conduct an exhaustive background check including verifying dates of employment directly with your former employer.

    CSC Generation is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

    The CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact hrbenefits@cscshared.com.

    For US-based candidates, this posting is intended for candidates that reside in the following states:
    AZ, DE, FL, GA, IN, LA, MI, MS, MO, NV, NC, OK, PA, TN, TX, UT, WV, WI, and WY.

    It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    Apply once. Then go straight to the hiring manager.

    After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
    Unlocked after you apply
    ·

    Account Manager Related jobs

    Other jobs at Sur La Table

    Premium

    Reach out to the hiring manager directly.

    Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

    • Full match report with fit score and gaps
    • Career diagnostics on how recruiters read you
    • Curated company matches and warm intros
    • 48h early access to new roles

    Cancel anytime.