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Accounts Receivable Specialist

Role overview

Qualifications

  • 1+ years of A/R and collections experience
  • Strong Excel skills
  • Comfortable on the phone building client relationships
  • Fluent in remote tools like Google Workspace, Slack, and Zoom

Responsibilities

  • Manage the day-to-day collections process
  • Reach out to clients via email and phone
  • Send monthly statements and reconcile billing issues
  • Serve as a reliable, relationship-focused point of contact for outstanding accounts

Key facts

  • Remote from: United States
  • Full time
  • Junior (1-2 years)
  • Accounts Receivable Specialist
  • English

Hard skills

Other skills

  • Collections
  • Microsoft Excel
  • Critical Thinking
  • Problem Solving

About the company

Steno logo

Steno

Legaltech: Legal + Technology

Steno offers exceptional court reporting services combined with best-in-class technology and deferred payment options. Steno was built by tech and legal experts who saw a need for a better experience. We remove financial and technical hurdles so you can focus on the case. From creating bespoke solutions for your technical needs to providing flexible financing, Steno is revolutionizing the way court reporting is done. Signature Offerings: Steno Connect is our signature remote litigation platform that’s setting a new industry standard. It combines state-of-the-art videoconferencing with seamless exhibit handling, along with numerous details that are made to meet specific legal needs. DelayPay empowers you to take all the depositions you need and pay nothing upfront. Non-recourse deferred payment available in select markets. Bespoke solutions for large scale litigation available. As an attorney, your time is the most valuable thing you have. It shouldn't be wasted on work we can handle for you. Do you want to join the Winning Team? Steno has grown from 9 employees to a fully remote team of over 400 in 6 years. Our team is incredibly diverse and a unique blend of backgrounds in law, technology, operations, and finance. Though not many of us have met in person, we are a cohesive team that has produced amazing results in just a short time. Our team is highly reliable, constantly innovative, and operates with a hospitality mindset in every single way. Seriously. While this is a fast-paced environment, the opportunity for growth is abundant. Check out these opportunities to join our team: https://steno.com/careers

Company details

Company typeScaleup
IndustryLegaltech: Legal + Technology
Company size201 - 500

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Job description

Accounts Receivable Specialist / Remote

Competitive Hourly Rate + Premium Medical, Dental & Vision Coverage



Why You Should Choose Steno

At Steno, we’re growing fast and transforming the litigation technology industry with best-in-class court reporting, modern solutions that add value for lawyers, and an exceptional client experience. We partner with law firms to simplify complex workflows, deliver reliable outcomes and case insights, and to revolutionize a traditionally outdated space while we expand across the country.

  • Wins together – Stock options included. When Steno grows, you grow.
  • Invests in you – Premium Medical, Dental, & Vision Coverage - options for you and your family, with 100% of premiums covered for some plans - well above industry benchmarks.
  • Constantly innovates with technology at our core – We are a modern organization solving real problems in an industry that needs a revolutionary approach.
  • Competitive hourly rate ($20–$26 per hour) – with real growth potential as you make your mark and build something meaningful with us
  • Performance bonus – Monthly bonus tied to your impact
  • Work hard, go far – Enjoy the flexibility of a fully remote environment while making a real impact on our team every day

Why Finance at Steno Is Different

  • Your work touches the client relationship – You're not just processing invoices; you're a key part of how clients experience Steno's hospitality-first approach
  • Small team, real visibility – Our Finance team is lean and collaborative, which means your contributions are seen and your voice matters
  • Cross-functional from day one – You'll work closely with Billing and Account Management, giving you broad exposure across the business
  • Room to grow – We're scaling fast, and the people who help build our financial foundation have a real path forward here

In this role, you'll manage the day-to-day collections process — reaching out to clients via email and phone, sending monthly statements, reconciling billing issues with internal teams, and serving as a reliable, relationship-focused point of contact for outstanding accounts. You'll work cross-functionally with Billing and Account Management to keep things running smoothly while delivering the hospitality-forward service Steno is known for.

You'll Crush This Role If You

  • Have 1+ years of A/R and collections experience — a hospitality mindset is key
  • Are comfortable on the phone throughout the day, building client relationships while managing collections
  • Have strong Excel skills (a must!) — bonus points for familiarity with Looker, Zendesk, or HubSpot
  • Thrive working independently and navigating ambiguity
  • Are fluent in remote tools like Google Workspace, Slack, and Zoom
  • Are a critical thinker who can find creative solutions to day-to-day challenges
  • Can work through detailed processes efficiently without losing organization

Application Information

  • Steno is an equal opportunity employer; we do not discriminate on the basis of characteristics protected by law. Employment decisions are based on qualifications, merit, and business needs.
  • Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com. 
  • Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information included in an application, is collected, analyzed, and stored in our system. 
  • Steno personnel will always have a steno.com email or contact you via Rippling Recruiting. Background checks are only conducted after an offer is extended. If you haven’t received an expected communication, check your spam.
  • Steno uses AI-assisted tools for this role to identify and prioritize candidates whose experience aligns with the role. All hiring decisions are made by our People team. 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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