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Director, Technical Training and Development

Role overview

Qualifications

  • Significant leadership experience within training, learning development, or workforce development organizations.
  • Experience delivering or improving training programs for complex mission-critical, data center environments.
  • Proven success leading multidisciplinary training teams and coordinating across multiple functions and regions.
  • Strong understanding of critical power systems, cooling infrastructure, safety protocols, and operational procedures.

Responsibilities

  • Own end-to-end training execution across all sites, ensuring alignment with Prime's standards and customer requirements.
  • Lead training delivery across various disciplines and oversee curriculum development and integration.
  • Evaluate and design delivery models to elevate the current training program, introducing standards and workflows.
  • Build and scale the Training Development function, including team structure, hiring plans, and career paths.

Key facts

Hard skills

Other skills

  • Training And Development
  • Leadership
  • Communication
  • Team Leadership
  • Decision Making
  • Collaboration

About the company

Prime Data Centers logo

Prime Data Centers

IT Infrastructure & Managed Services

Prime is a global provider of hyperscale and wholesale data centers. Data-driven organizations such as cloud providers, Internet businesses, and the Global Fortune 500 choose Prime for build-to-suit, powered-shell, and Prime-design data centers that help them advance, defend, and achieve their technology and sustainability objectives. Prime differentiates with risk mitigation, nimble operations for predictable results, and data centers delivered on customer terms such as unique ownership options and dynamic lease structures. At the company’s core, Prime’s mission is to be the go-to infrastructure solutions partner for its customer base. With a roadmap of more than two gigawatts of critical power capacity spread across established and emerging markets, Prime will be where they need to grow next over the long term. Prime | Data Driven. Follow us: primedatacenters.com – LinkedIn – YouTube – Twitter.

Company details

IndustryIT Infrastructure & Managed Services
Company size51 - 200

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Job description

About Prime Data Centers

Prime Data Centers develops, acquires, and operates data centers for some of the world's largest enterprises. A private firm owned by a group controlling $6 billion in assets, with a 15-year tenure in technology and real estate development, Prime provides customers with ownership options and dynamic leasing models, defining a true corporate partnership.


About the role

Prime Data Centers is seeking a highly accomplished Director of Technical Training and Development to lead the evolution, execution, and continuous improvement of our critical facilities training platform.

This is a unique opportunity to elevate an existing but still-maturing function within a fast-growing organization. The successful candidate will serve as a senior leader responsible for taking Prime's current training program and building it into an excellent, scalable operating model — establishing the standards, processes, and team capabilities that enable Prime's long-term growth. This leader will act as a force multiplier across internal teams and external partners, ensuring training outcomes support operational excellence, safety, workforce readiness, and business objectives.

Initially operating in a player-coach capacity, this role will combine hands-on training leadership with organizational development, helping transform Prime's existing training program into a scalable, high-performing function.

What you'll do

Prime Data Centers is seeking a highly accomplished Director of Technical Training and Development to lead the evolution, execution, and continuous improvement of our critical facilities training platform.

This is a unique opportunity to elevate an existing but still-maturing function within a fast-growing organization. The successful candidate will serve as a senior leader responsible for taking Prime's current training program and building it into an excellent, scalable operating model — establishing the standards, processes, and team capabilities that enable Prime's long-term growth. This leader will act as a force multiplier across internal teams and external partners, ensuring training outcomes support operational excellence, safety, workforce readiness, and business objectives.

Initially operating in a player-coach capacity, this role will combine hands-on training leadership with organizational development, helping transform Prime's existing training program into a scalable, high-performing function.

Why This Role Matters

This role is foundational to Prime's next phase of growth. As the company expands its hyperscale and AI-ready data center portfolio, the Director of Technical Training and Development will be responsible for taking Prime's existing training foundation and building the systems, standards, and team capabilities that enable predictable, scalable workforce readiness across multiple sites and regions.

This leader will help transform training delivery from site-by-site, ad hoc execution into a repeatable, excellent operating model — ensuring Prime can continue to grow while maintaining safety, quality, and operational excellence.

Qualifications

Training Execution & Delivery

● Own end-to-end training execution across all sites — from onboarding through advanced certification and ongoing proficiency.

● Ensure training aligns with Prime's MOP/SOP/EOP standards, customer requirements, and regulatory requirements.

● Serve as an escalation point for complex training and workforce-readiness issues, making risk-informed decisions that balance operational continuity with training quality.

Team & Curriculum Leadership

● Lead training delivery across Electrical, Mechanical, Safety & Compliance, Procedural (MOP/SOP/EOP), and Leadership/Soft-Skills disciplines.

● Oversee curriculum development and integration; formalize training standards, competency criteria, and governance to close existing gaps and support scalability.

Cross-Functional & Vendor Leadership

● Serve as the primary training interface across Operations, Engineering, EHS, HR, and Site/Executive Leadership, translating technical needs into clear training plans.

● Partner with site teams to identify skill gaps and remove roadblocks.

● Manage third-party training vendors, certification bodies, and LMS providers — setting clear scopes, deliverables, and accountability for quality, schedule, and budget.

Program Development & Operational Excellence

● Evaluate Prime's current training program end-to-end and design delivery models, review processes, and governance frameworks to elevate it.

● Build repeatable standards, workflows, and certification playbooks; introduce program-level planning, forecasting, and reporting.

● Drive continuous improvement to increase efficiency, predictability, and quality as the workforce grows.

Organizational Leadership

● Build and scale the Training & Development function: team structure, hiring plans, and career paths.

● Recruit, coach, and develop high-performing leaders and ICs.

● Lead as a hands-on player-coach while building scalable organizational capability.

Required

● Significant leadership experience within training, learning & development, or workforce development organizations.

● Experience delivering or improving training programs for complex mission-critical, data center, hyperscale, industrial, or large-scale operational environments.

● Proven success leading multidisciplinary training teams and coordinating across multiple functions and regions.

● Strong understanding of critical power systems, cooling infrastructure, safety protocols, and operational procedures.

● Demonstrated ability to manage multiple concurrent training initiatives and competing priorities.

● Extensive experience managing training vendors, certification bodies, and external delivery partners.

● Strong business acumen and ability to balance speed, quality, risk, and workforce readiness.

● Exceptional communication, executive presence, and stakeholder management skills.

● Comfortable operating in fast-paced, high-growth environments with evolving priorities.

● Willingness and ability to travel 20–40% of the time, including overnight travel, to Prime's regional site.

Preferred

● Experience delivering training for hyperscale, colocation, mission-critical, or campus-scale operations.

● Experience supporting AI-ready and high-density computing environments.

● Demonstrated success improving and scaling existing teams, organizations, processes, and operating models — not just building from a blank slate.

● Experience working within a rapidly growing developer, operator, owner, or technology organization.

● CDCP®, CDCS®, or CDFOM® (EPI/Data Center Institute), Certified Professional in Talent Development (CPTD, ATD), NFPA 70E qualified trainer, or equivalent industry credentials preferred.

Leadership Attributes We Value

● Builder mindset with a passion for improving systems, teams, and scalable processes.

● Bias for action and pragmatic execution.

● Comfortable making decisions with incomplete information.

● High ownership mentality with accountability for outcomes rather than activities.

● Ability to remain calm and effective under pressure.

● Collaborative leader who builds trust through clarity, follow-through, and results.

● Motivated by creating lasting organizational impact and enabling long-term growth.

Why Prime

● Shape the future of a rapidly growing hyperscale and AI-ready data center platform.

●  Take an existing training foundation and turn it into an industry-leading program.

● Build and lead a high-impact Training & Development organization.

● Partner directly with executive leadership to drive company growth.

● Work on some of the industry's most complex and innovative mission-critical infrastructure projects.

● Leave a legacy by helping define how Prime trains and develops the people who run its data centers.

Benefits
● Competitive salary range of $180-230k along with an annual performance bonus program

● An employer dollar-for-dollar 401k match up to 4% that is fully vested upon enrollment

● 100% employee premiums paid by employer for medical, dental, vision, life insurance, and disability

● Over 4-weeks of Paid Time Off + Sick time

Applications will be accepted on an ongoing basis.
 
Prime is an Equal Opportunity Employer. All applicants are considered for employment without attention to race, color, age, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, genetic information, ancestry, national origin, citizenship, protected veteran or military status, disability status, or any other classification protected by federal, state, or local laws and ordinances.

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Marcus Rivera

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