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Lead Sr, MAST Training & Asset Data (Philippines)

Role overview

Qualifications

  • Relevant qualification in administration, business support, training, information management, engineering support, or related discipline
  • Good working knowledge of Microsoft Office applications
  • Previous experience working with documentation, data extraction, information management, or administrative support activities
  • Experience in delivering training across user groups

Responsibilities

  • Lead the planning and continuous improvement of remote training delivery
  • Serve as the subject matter expert for asset data governance
  • Lead cross-functional collaboration with Engineering, Asset Management, Operations, and Learning stakeholders
  • Maintain accurate documentation and support governance requirements

Key facts

  • Remote from: Philippines
  • Full time
  • Senior (5-10 years)
  • English

Hard skills

Other skills

  • Training And Development
  • Microsoft Office
  • Collaboration
  • Detail Oriented
  • Physical Flexibility

About the company

Holland America Line logo

Holland America Line

Travel & Tourism

For 150 years, Holland America Line has been a recognized leader in cruising, taking our guests to exotic destinations around the world. We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Today, Holland America Line's fleet of 11 modern classic ships offers more than 500 sailings a year visiting all seven continents. Cruises include both popular and less-traveled ports in the Caribbean, Alaska, Europe, Mexico, South America, the Panama Canal, Australia, New Zealand and Asia — as well as unique voyages to the Amazon, Antarctica and our extended Grand Voyages. We are actively recruiting skilled professionals who want to join our vibrant team! We have a variety of exciting perks such as Time off benefits - paid vacation & sick time, Travel - travel & cruise perks, Health -medical, dental & vision plans, Wellness programs, Tuition Reimbursement, 401K and Profit Sharing Plans, Flexible Scheduling, Training - our in-house Discover U offers a full array of training courses, Rewards & Incentives such as commuting subsidies.

Company details

Company typeLarge
IndustryTravel & Tourism
Company size10001

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Job description

Cruise Administration Services, Inc. (CASI), a Carnival Cruise Line entity in the Philippines, is currently looking for MAST Training and Asset Data Lead. Only candidates located in Metro Manila, Philippines to apply.   

Job Summary:

The Training and Asset Data Coordinator provides cross-functional support to both the Training and Asset Management teams across the MAST fleet. The role is responsible for leading the delivery of remote training activities, leading continuous learning forums, undertaking documentation reviews and driving the development of new learning content. In addition, the role extracts, validates, and owns the analyses of asset-related information from technical manuals, systems, and related documentation to support fleet-wide asset management initiatives.


The successful candidate will contribute to improving data quality, supporting verification and analysis activities, maintaining accurate records, and developing structured information that drives maintenance improvement and function hierarchy development across the MAST fleet. The role requires flexibility to work across time zones and collaborate with a broad range of stakeholders.        

Essential functions:

  •  Lead the planning and continuous improvement of remote training delivery, establishing standards and recommending enhancements to improve learning effectiveness and operational performance.
  • Serve as the subject matter expert for asset data governance, ensuring data integrity while developing standards, controls, and improvement initiatives that support fleet-wide asset management strategies. 
  • Lead cross-functional collaboration with Engineering, Asset Management, Operations, and Learning stakeholders to define priorities, resolve complex issues, and influence strategic decisions.
  • Maintain accurate documentation, support governance requirements, and contribute to process improvements across both functional areas.
  • Performs other duties as assigned

Qualifications:

  • Relevant qualification in administration, business support, training, information management, engineering support, or related discipline desirable.
  • Good working knowledge of Microsoft Office applications.
  • Previous experience working with documentation, data extraction, information management, or administrative support activities.
  • Experience in delivering training across user groups 
  • Experience maintaining accurate records and working with structured information.
  • Experience supporting meetings, forums, training coordination, or stakeholder engagement activities.
  • Experience working across multiple priorities and stakeholder groups.
  • Strong attention to detail and accuracy in data and documentation management.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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