Logo for Appalachian Regional Healthcare (ARH)

Senior Applications Analyst

Role overview

Qualifications

  • Bachelor's Degree in Computer Science, computer information systems, or related field
  • 4-6 years within hospital or health information systems environment
  • 3-5 years of experience in support, maintenance and implementation of software applications
  • Working knowledge of Microsoft office products including Outlook, Excel, Word, Powerpoint, and Visio

Responsibilities

  • Helps establish and implement cost effective, results based, and professionally managed programs and innovative initiatives for the IT applications area
  • Coordinates investigation of issues with applications systems operation, troubleshooting of errors, and implementation of changes as needed
  • Coaches more junior colleagues in techniques, processes, and responsibilities
  • Acts as technical SME resource, providing technical guidance as needed

Key facts

  • Remote from: Kentucky (USA)
  • Full time
  • Senior (5-10 years)
  • Application Support Analyst
  • English

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Problem Solving
  • Decision Making
  • Digital Literacy
  • Communication

About the company

Appalachian Regional Healthcare (ARH) logo

Appalachian Regional Healthcare (ARH)

Hospitals & Health Care

Appalachian Regional Healthcare (ARH), the Healthcare System of Appalachia, and ranked as one of the Top 10 Employers in Kentucky by Forbes Magazine, is a not-for-profit health system operating 13 hospitals in Barbourville, Hazard, Harlan, Hyden, Martin, McDowell, Middlesboro, Prestonsburg, South Williamson, West Liberty and Whitesburg in Kentucky; as well as Beckley and Hinton in West Virginia, as well as multi-specialty physician practices, home health agencies, home medical equipment stores and retail pharmacies. ARH employs more than 6,000 people with an annual payroll and benefits of $330 million generated into our local economies. ARH also has a network of more than 600 active and courtesy medical staff members. ARH is the largest provider of care and single largest employer in southeastern Kentucky and the third largest private employer in southern West Virginia, and is consistently recognized for its medical excellence.

Company details

Company typeXLarge
IndustryHospitals & Health Care
Company size5001 - 10000

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Job description

Overview:

Administers and manages both cloud and on-premises, including technical testing, troubleshooting, analysis, installation, configuration and maintenance.  Manages vendor relationships.  Provides technical guidance pertaining to the capabilities, limitations and requirements of applications.  Designs IT solutions using existing tools and technologies.  Assesses compatibility and integration of products and services proposed as standards, in order to ensure integration across interdependent technologies.

Responsibilities:

Responsibilities

  • Helps establish and implement cost effective, results based, and professionally managed programs and innovative initiatives for the IT applications area, under direct supervision.
  • Coordinates investigation of issues with applications systems operation, troubleshooting of errors, research on corrective approaches, and implementation of changes as needed to maintain systems in optimum working order. 
  • Coaches more junior colleagues in techniques, processes, and responsibilities.
  • Understands and applies the organization's mission, vision, and core values of improving health and promoting well-being in day-to-day interactions with team.
  • Assists in defining levels of system security, monitors access, coordinates setups and maintains the integrity of system operations.
  • Monitors operations, performs technical testing, troubleshooting, analysis, installation, configuration, and maintenance of software applications.
  • Acts as technical SME resource, providing technical guidance as needed.
  • Identifies, researches, analyzes, and writes business requirements as needed.
  • Understanding of application technology and associated solutions and strategies related to business operations to help them achieve their business goals and objectives. 
  • Develop criteria for and participate in the evaluation of 3rd party vendors and software due diligence exercises and day-to-day management.
  • Promotes and coordinates standardization of development, maintenance, and support applications.
  • Demonstrate strong business, discipline and/or application knowledge and expertise. 
Qualifications:

Qualifications

  • Bachelor's Degree Computer Science, computer information systems, or related field Required
  • 4-6 years within hospital or health information systems environment. Required
  • 3-5 years of experience in support, maintenance and implementation of software applications. Required
  • Basic awareness of problem solving and decision making skills.
  • Basic awareness of digital literacy skills.
  • Working knowledge of Microsoft office products including Outlook, Excel, Word, Powerpoint, and Visio.
  • Excellent diagnostic, analytical and problem-solving skills

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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